All the comments shown below are entirely genuine and unsolicited. We always welcome feedback; of any sort in order for us to continually assess the service we provide to our customers. We will always strive to improve our website and make the experience of ordering products from Fancy Metal Goods a pleasurable one, ensuring that our customers come back to us, time after time – which they very often do. |
I just wanted the say thank you for the excellent service received from your company. The delivery was prompt and well packaged and the products I ordered are fantastic.Many thanks
25/05/2010 Lisa Abbott
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It was at home waiting for me - I am really pleased with it - so thank you for that! Great service, I will certainly use you again.
21/04/2010 Gillian Williams
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Very positive. The goods were despatched promptly and arrived as described in excellent condition. Highly recommended.
03/04/2010 Geoffrey Hughes
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Very good - cheapest price I'd found online, fast delivery, well packaged
18/03/2010 Mrs Nicola Lukey
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very good. The goods were delivered on time and were of great quality. Would use them again.
16/03/2010 J M Appleby
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Good quality goods and despatched quickly. Very good value for money
16/03/2010 Miss Susanne Martin
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Good quality goods and despatched quickly. Very good value for money
12/03/2010 Mr M F Gill
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very prompt delivery and most pleased with the good qualityproduct that I purchased.
09/03/2010 Mrs S L Bloomer
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Item just as described, very fast delivery and well packaged. Good value.
09/03/2010 Robert Castle
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Famego very kindly arranged for the item to be delivered to me on a Friday. The item arrived in perfect condition and earned me plenty of Brownie points with my wife. Many thanks!
06/03/2010 Mr Robert Pym
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VERY GOOD SERVICE & DELIVERY. I HEAR OF PARCELS TURNING UP BROKEN FROM MANY COMPANIES BUT THIS WAS BEAUTIFULLY PACKED & PROMPT. THANK YOU
05/03/2010 Mrs Patricia Mann
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very good - would recommend them to friends and family
05/03/2010 Mrs V Law
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Shipped when it was promised. No fuss no delay. Thank you. Will definately recommend you and use you again.
04/03/2010 Miss Jayne orrock
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Item just as described, very fast delivery and well packaged. Good value.
01/03/2010 Mandy Bowden
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Just a few lines to thanks you and Steve for the Brilliant service i have just received from your Company.Steve in your warehouse was extremely helpful and phoned me back as promised. The wall mirror arrived on Friday ,just one day after completing the purchase.
Just retired myself after 35 years as a Sales Manager,so its great to see Brilliant service!!!!!! still lives on.
Good luck for the future,i have no doubt with this kind of service you will prosper.
Once again many thanks.
PS. THE PRODUCT IS OF FINE QUALITY,WELL PLEASED...
14/02/2010 John Bell
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My mirror order arrived Friday morning at 7.45am. Am very pleased with it and cannot fault your prompt service and would recommend your company to anyone.
14/02/2010 Ann Lloyd
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Just a very quick thanks for sending me the two little screws for our
famego mirror - all nice and secure now!
Lovely to receive such kind service.
Best regards
09/02/2010 Ebeth Murdoch
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Thank you for your very efficient response to my order.
The atomiser arrived early this morning - brilliant.
05/02/2010 Mrs E Cumner
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I just wanted to thank you for your efficiency. The compact arrived last Friday and I was very pleased with it, as was my mother-in-law. It is refreshing to receive such great personal service. I wish you well for the future and hope your business goes from strength to strength.
Many many thanks.
05/02/2010 Ann Park
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Just received the goods i ordered and would like to say thankyou for getting them to me so quick. I would also like to express my delight at the quality and presentation of the compacts. (and for the free gift)
Once again thank you and i certainly will be purchasing from you again in the future.
10/12/2009 Marilyn Helmich
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I’d just like to say thank you for the great service I’ve received from you!I placed my order, paid for it and it was delivered all within the space of a week or so and my parcel arrived today, very well packaged and exactly what I wanted. My fiancé will be so pleased with his gift on Christmas day.
In all honesty I’m always a little nervous when ordering online and especially with a company I hadn’t heard of before but I would certainly recommend your company to friends and family. It’s not often nowadays that such a good service is received and it’s service like yours that has renewed my faith in internet shopping!
09/12/2009 Sarah Willcock
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Thankyou very much for my order which I received today. Firstly I can't believe how quick it came, brill.
I had ordered 7 compact mirrors for female family for Christmas. All 7 were lovely, good quality, in their own gift boxes with the little gift bags, not to mention the 2 free cosmetic bags.
The prices are really affordable and free postage means that the Christmas present budget goes that bit further.
I am really delighted with my mirrors and I know they will go down well with everyone receiving one. I have already recommended you to my work mates and will definitely recommend you to others.
23/11/2009 Liz Eagles
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Really fast delivery. The goods were of outstanding quality, really really impressed with the items. Good communication from the seller. Overall top-rated transaction.
31/10/2009 A Spedding
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Bought from Fancy Metal Goods previously with excellent service. Now that they are on line with Google it is the same excellent service but much easier.
29/10/2009 Mrs P W Webster
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Just a quick email to say I was really pleased with the compact mirror I recieved from your company yesterday. Its a great item for the price and the smart packaging is going to make it a really nice gift. Im now going to look again for christmas presents!
16/10/2009 Josie Browning
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Did what it said on the tin! Goods arrived in good time and in good condition.
15/10/2009 Ivan Lawrence
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Many thanks for a superb service and goods.
It is a pleasure dealing with you, from my conversation in the out-of-hours with the man in the warehouse to your sending this off first class. I am delighted with the mirror.
I shall certainly be looking on your website to see what else I 'need'!
07/10/2009 Jennie Dixon
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I have just opened my order from you, it is really beautiful.
I will be ordering some more in November as Xmas pressies for my work collegues as I think they will love them.
I thank you for the efficient delivery.
02/10/2009 Lesley Bennett
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Just thought I would write and express my thanks.
I received the compact I ordered, very quickly, in a lovely well presented
box with trimmings and no postage to pay, and this made me feel satisfied
with your attention to this order and the effeciency of your Company.
WELL DONE
02/10/2009 Val Morgan
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Thank you for my order, received today. I have been searching for a Lily of the Valley Room Spray for sometime so am delighted and it was promptly despatched and nicely packaged. I am always pleased to find a web-site where the cost of the goods includes p&p – in my opinion this is a really good selling point.
I hope to do business with you again.
01/10/2009 Mrs Rosie Wilcox
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I must congratulate you on the brilliant packaging and extras, even a gift bag! Absolutely thrilled! Now thinking ahead to Christmas and intend to order other items. Once again many thanks, highly recommended.Friendly and prompt communication
11/09/2009 Anne Daw
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Excellent service and a superb product thank you
05/09/2009 Mr Bernard kerrison
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Would just like to say that the compact I ordered arrived this morning, it is beautiful and the packaging is lovely. I am very impressed with the service you have given me, delivery was very quick and I will definitely be using your site again.
Once again thank you very much
27/08/2009 Helen Evans
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very, very pleased with my mirror is looks lovely along side my new bathroom suite, would definitely recommend.
27/08/2009 Christine Tait
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Excellent - product of good quality and promptly delivered. Also it was a product which is difficult to find in the shops (a lightweight mirror with high magnifying power).
21/08/2009 Mrs Vivian Downing
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I was very pleased with the mirror I had ordered and would definately use them again.
19/08/2009 Mrs C L Gordon
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I would also like to thank you for your excellent service. I have been so very pleased with the way I have been treated from placing my order which I received promptly to you answering my email and sending out the pouches which I did not expect.
29/07/2009 Gill Saxton
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Excellent - easy to order for an internet novice. Goods received within 2 days
26/07/2009 Mrs Margaret Hogg
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Excellent and efficient. Delighted with goods and packaging made a small gift look a bit grander!
23/07/2009 Ms Lynn McMurdo
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I had no direct communication with the seller. All communication was online. The service was speedy,efficient and easy to access. The goods were packaged well in beautiful lace pouches and gift boxed. Their prices compare very favourably with others online.
22/07/2009 Ms Patricia Stoll
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They were fantastic, the product is as described, service and delivery were fast. Brilliant
22/07/2009 E A French
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I haven't any comments to improve your service at the moment I just wanted to take this opportunity to say thanks for the prompt despatch of my purchase. I am very pleased with it, I would go as far as to say it exceeded my expectations. I would definitely visit your site again if I need a similar gift.
21/07/2009 Richard Axten
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I received my order from you today. A beautiful compact, beautifully packed. I am so pleased with it, and you have delivered it in record time. I will most certainly visit your website again. Thank you so much.
15/07/2009 Carole Smart
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very caring and eager to ensure my purchase was suitable. excellent communication,spoke to the director direct.fast postage
14/07/2009 ks shankland
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Just a quick line, to say thank you for getting my order to me so quickly.
The two mirror compacts are gifts for wedding attendants at my up and coming nuptuals. They are fantastic, just as described and good value for money.
I will be using your site again
09/07/2009 Elaine French
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Just to say thanks for the first class service in sending my order very quickly and for it being well packaged! Hope to deal with you again sometim
03/07/2009 Jacqui Halls
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Very good. It came quickly and in good condition.
24/06/2009 George Gordon
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The transaction was very smooth and quick
22/06/2009 Mrs A J Bailey
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Really lovely item and excellent value. Very well packaged. Will definitely be buying again.
20/06/2009 L. Sunley
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Very professional service, I'd definitely shop here again. I'm happy to recommend.
16/06/2009 Mr John Morgan
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Excellent very prompt delivery
12/06/2009 Paul Kearney
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On-Line trading as it should be. Goods exactly as described, well packed and super quick delivery. Highly recommended. Mrs W A Hegarty
04/04/2009 Mrs W A Hegarty
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I was very pleased with my purchase first class service.
04/04/2009 Mrs P M Highmore
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First class site, well informed on all the goods, so easy to use, a pleasure to do business with, will use again. Very fast delivery, couldn't have been more helpful.
03/04/2009 Mrs Elaine Faulkner
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Good product, delivered promptly.
01/04/2009 Mrs J Strong
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A lovely item, good delivery time .extremely well wrapped parcel.
01/04/2009 Moira Wray
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fast post well packaged and a lovely mirror.
01/04/2009 K Livingstone
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Speedy delivery.
23/03/2009 Mr M Arnold
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Just a quick note to say the item arrived yesterday. Thank you very much for the super quick delivery. I am sure my mum will love the present and I would definitely use your company again.
20/03/2009 Julie Burke
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Brilliant, the goods came within 2 days, very pleased with the service provided. Will definitely use again.
12/03/2009 Miss A M Moore
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Excellent speedy delivery. Item exactly as described
27/02/2009 Mr J Smith
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I just had to send you this email to tell you how pleased I am with the compact mirror I have just had delivered from your company. I have bought this for my best friend who is getting married in a couple of months time and she is going to love it. I was very impressed with the price and the fact that it was free delivery was excellent also.
I will definately be using your company again.
25/02/2009 Alison
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Really quick response. Well packaged. Item was just what I wanted
18/02/2009 C L Jones
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My mirror order number above arrived Friday morning at 7.45am. Am very pleased with it and cannot fault your prompt service and would recommend your company to anyone.
14/02/2009 Mrs A.M. Lloyd
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Really good - items arrived very quickly
10/02/2009 Mrs J Radley
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The products were of a very good standard. I hope, next time, to deal direct with Fancy Metal Goods. I will certainly be looking at there products next time I need to buy gifts for friends and family.
23/01/2009 Mr G S Whitely
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The service I received from Fancy Metal Goods was excellent and Debbie was first rate for customer service. I would definitely use them again, in fact I already have. Prices are very good and the packaging for delicate object is good.
22/01/2009 Miss Paula Hutty
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Good product and quick service
21/01/2009 Mrs Ruth Stanley
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1st class, pleasure to do business with
21/01/2009 Mr Alex Chapman
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Thank you very much for your efficient service. The mirror I ordered
yesterday arrived this morning. It is exactly what I wanted.
It is rare these days to find anyone who cares about customer service,
so you should be proud of yourself.”
16/01/2009 Diane Allen
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Excellent. The goods I bought arrived very quickly, and the gift packaging that was included was an added bonus. I was extremely impressed with the overall experience and would definitely purchase from this store again.
05/01/2009 Miss M Clift
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Brilliant products and amazing delivery, will use this site again!
04/01/2009 Miss N R Harris
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The item I purchased arrived in two days and the added touches with the packaging was great. The item came in an organza bag, then in a nice black and silver box, and it also had a small black gift bag in the packaging for the box to go in if you wanted. The item was good quality and the service great
03/01/2009 Mrs Deborah Lamb
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was a bit worried as not having seen the compact and it was a christmas present for my daughter,but i needn't have worried as it was just as good as i had hoped and the delivery service so near christmas was excellent.
31/12/2008 J A Dumbill
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Goods arrived reallly quickly and the quality of the goods were excellent!
29/12/2008 Ms Lisa Newton
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Very, very good service. I would recommend to any buyer.
28/12/2008 Colin Jenkins
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great transaction from start to finish with quick delivery well packaged would definately use again and highly recommend!!!!!!!!!! thankyou
27/12/2008 C M Dyke
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item was delivered on time and well packaged. would definitely use them again.
27/12/2008 Miss N Menzies
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quick and efficient service
26/12/2008 J A Greening
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Excellent product- prompt delivery
26/12/2008 L Lane
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Excellent service, i would highly recommend this seller.
24/12/2008 Mr Philip White
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when the goods arrived I was pleased with the way they had their own cases, bags etc and the actual bag shaped compact with crystals was even better than it looks on the internet
23/12/2008 Mrs L J Hopkins
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Seller kept in contact regarding despatch date etc. so very helpful and efficient.
23/12/2008 Mrs Glenda M Buckenham
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Excellent quality compact mirrors, beautifully presented. On time delivery.
23/12/2008 Mrs I Hudson
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good price, nice presentation, fast delivery
23/12/2008 Miss D Daniells
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Excellent service. Product was good quality and exactly what we wanted. Would definitely use again !!
18/12/2008 Mrs L Manson
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Perfect!
16/12/2008 Chris Webster
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I was informed at all stages of my transaction by email, my goods were shipped efficiently and were exactly what I expected to receive and when. Can't do better than that really.
16/12/2008 Mr A B Brand
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I received my goods in under a week of ordering them, which I though was good. I then found the extra special touch, the muslin flower bag and gift bag was simply amazing - I know that I wouldn't receive this service in any high street store.
16/12/2008 S Simpson
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Excellent choice of products, quick and efficient transaction. Would recommend
13/12/2008 W J Lawson
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Easy placing my order, it arrived on the day it was supposed to. It was well packed.Bought as a xmas present, I'm sure she will be pleased with it
12/12/2008 Jennifer Bush
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A very good company to deal with, goods as described and shipped very quickly. I would buy from them again
02/12/2008 Julia Hammond
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easy web-site, nicely packaged products, prompt delivery.
02/12/2008 Mrs V P Tregear
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Delivery and quality of product was excellent, I would use Fancy Metal Goods again and recommend them to anyone.
30/11/2008 Mark Austwick
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Very good, would use again
29/11/2008 John Sutton
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Very clear site and good service.Product very good quality. Thank you.
19/11/2008 Mrs M Pateman
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Fantastic-prompt service and good quality - I can definitely recommend
19/11/2008 Sue Brooklyn
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Good and efficient
07/11/2008 Mrs Edwina Humby
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Excellent in every way. Great communications and customer service, quality goods, well packed and promptly delivered.
05/11/2008 Ms Linda Estrea-King
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Excellent to deal with and the price was the best....many thanks!
03/11/2008 Patrick Barkey
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Excellent. They had a product no one else had, it was just what we wanted, it was a reasonable price and it came the next day. We would use them again.
22/09/2008 Mr Philip Gilbert
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This was an excellent site and had lots of items to choose from. Although the web site said to allow 10 days for delivery, I had my order within 3 days and was amazed by the quality
30/08/2008 Miss Louise Mills
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Swift delivery - overall experience very good
26/08/2008 Mrs S M Evans
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Just a big thank you for my lovely mirror and the quick, efficient service. Went with you because of the free delivery and will do so again!
07/08/2008 Julia Lawrence
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Absolutely nothing bad to say about fancy metal goods, excellent service, beautiful products.
03/07/2008 Lesley Nottage
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Good quality items Well packaged Prompt delivery
22/05/2008 Mrs Katherine Hedges
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The goods arrived in good order and the website pictures and description matched the actual item. The mirrors, 10x travel & 10x compact, are good quality and because the travel mirror comes with a pouch
21/05/2008 Mrs Maxine Barwick
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