Dear Michelle, did I ever thank you for the swift service in supplying the loose powder compact, I hope so. My mother was extremely pleased with the compact, she said it was very pretty, so thank you very much. C.Leddy

Just want to thank you for your excellent service, perfect goods, well packed and a nice enclosed letter. Highly recommended, regards Marj. M.Watson

I received my beautiful mirror. I bought one quite a few years ago, and it got knocked over and broke. So pleased I could replace it. Thanks. C.Higgins

I have just received the 7 X magnification mirror “Manhattan”. I am delighted with the quality of my purchase and the speed of the delivery. A very satisfied customer, on a scale of 1-5 you definitely deserve a 5. E.Covey

Many thanks for the really fabulous magnification pedestal mirror which I received a few days ago. I will be going back onto your website to check more things out that’s for sure. I love to hear that fancy metal goods are family run as I used to run my grandafthers/fathers public house in Greenock, which had been in the family for over 100 years. Thank’s again for the terrific mirror. F.Graham

I would like to thank you for the excellent service. I wasn’t sure which mirror to purchase for my wife, so I decided to phone.The lady I spoke to Lindsey was very polite and helpful, taking the time to help me decide what to buy. The mirrors came the next day as promised, and were well packaged, and as hoped, were of good quality, and matched the description. Thank you very much, I will be using your service again. K.Ceney

Stylish, beautifully engineered product. Prompt delivery. Recommended. L.Whitfield

Excellent product, very good quality, and arrived well packaged. A pleasure to have done business with you. K D Moorcroft

Many thanks for your amazing customer service regarding the mirror. I purchase frequently online, and many companies could learn from your example. S Heatly

I would like to thank you for my recent purchase of the Powder Compact PC233, and recommend your product and service. The compact mirror was for a present, and I was pleasantly surprised at the quality and packaging, it was beautiful in a black pouch, inside a black & white box, and finally then placed in an organza drawstring bag, perfect for a gift. The friend who received the compact was equally delighted, and I have recommended your products to several other friends. A.Lodge

The mirror is just what I wanted. Thank you for sending is so very quickly. G.Venning

I am really pleased with my 10X magnification mirror., and would like to thank you very much for your help and excellent service. P.Roper

Just wanted to say how delighted I was with your customer service recently. I spoke to Michelle who had very good product knowledge across your travel mirror range. By the end of our conversation I felt reassured that I was buying a quality item, that was exactly what I was looking for, and that the delivery was by my preferred method, Royal Mail, and very helpfully that the price of my gift would not be included in the packaging. It really was customer service at its best. Thank you Michelle. The product itself, a stylish gold plated travel mirror, is just lovely, and of far better quality than I have seen in any high street store. I wouldn’t hesitate to recommend your company, and look forward to ordering from FMG again. M.Turnbull

I would like to thank you all for your excellent service & product. The delivery was very quick indeed, I ordered my mirror on the Sunday evening, and it arrived to me on the Tuesday morning. I think your service is brilliant, and the mirror is a real bonus to me. Thank you F.Tunaley

Thank you for my lovely powder compact which I received today, the day after ordering it. Also thank you to Michelle for her help over the telephone. A good quality item and good service. B.Rocke

Very pleased with my mirror, and it was very well packed. I give your company 10 out of 10. A.Sheridan

I just wanted to thank you for shipping my order out so quickly in time for “Mothers Day”. The quality of your items is outstanding. E.Sherwood

Excellent Product & Excellent Service R.Cole

I am very impressed with your lovely website, and the very prompt service you give. I am delighted with the lovely mirror which I ordered, the shiny & polished chrome enhances this, and the magnification is super for applying make-up. K.Archer

The service at this company was fantastic. Michelle who answered the phone was so helpful and friendly. It’s so nice to speak to somebody rather than order on line, as you can ask all the questions you want to ask. I ordered a mirror which I have been trying to find for the last six months. I ordered it on Thursday afternoon, and it arrived before midday Friday. I was delighted, and would highly recommend this company to anyone. Andrea Mallinson

Thank You, Excellent Service! I ordered my mirror yesterday, and it arrived this morning, couldn’t ask for more. Love the contemporary “Staten Island” Mirror, it’s the second one I have bought from FMG. T.McNeill

I purchased a Chrome folding/travel/stand mirror 10X magnification ‘May’, as a Christmas present for my daughter… arrived promptly, very well and safely packed. The mirror frame, being metal rather than plastic, is sturdy and should last a long time. The mirror surround can be used as a stand or folded back for easy packing whilst travelling. I was so impressed with the mirror that I purchased two more, one for myself and one for my daughter in law……again, they arrived promptly and perfectly packed. Thank you Fancy Metal Goods Limited. J.Sherwood

In December I ordered a travel mirror using your website, and unfortunately there was a computer malfunction. I did not have a record of the purchase, and I had put the payment through using sage pay, so I contacted your office by telephone that evening, and left a message on the answer machine, and a member of staff called me the following morning to confirm that the payment had arrived and the item would be processed that day. The item was duly received in good time, but most importantly, I wanted to thank the staff involved in this excellent customer service, including a welcome telephone experience. With many thanks and best wishes to all for 2016. K.Adams

Just to say thank you very much for all your help with the two compact mirrors. Received safely. Mrs B Skilton

The turn around from ordering to receiving the goods has been first rate, thank you. Best Wishes for continued success. Mr D Brinded

We had bought a mirror from a local chemist several years ago, and our daughter in law asked us if we could get the same one for her for Christmas. The shop had gone but after searching the net we found the 155/24 Chrome pedestal mirror on your site which looked the same.We ordered it, and it is identical. Very happy with the product which is of high quality and the service from what seems like a real family business. Many Thanks. M.Hodson

Purchased white acrylic mirror 3X magnification. Excellent service by FMG Ltd. Item was very well packaged to prevent damage in post, and delivered within two working days of ordering. Sold at a very competitive price. The mirror looks very good and is of good quality. Thank you for the speedy quality service. D.Marshall

Just a quick note to say thank you for my wonderful mirror. I live in between Manchester, Chester & Liverpool. I have access to the very best department stores, but could I find a replacement mirror for my bathroom…. no I could not. I live in an old house and the main bathroom was put in around the early 1900’s, therefore all the mirrors are in keeping with that time.Anyway long story short, nothing out there seemed to cut it until I found your website. The quality is spot on.The mirror looks like it’s always been here, and matches exactly to the pre existing mirrors that I already have.. The packaging was top notch, and I am so pleased and relieved that companies like yours still exist in the UK. Your sales staff are so helpful and I shall be doing business with you again. Thank you, Thank you, Thank you. L.Darwin

I am very pleased indeed with all three mirrors that I have received from you. Amazing choice of products and exceptionally quick service.Thank you very much indeed. S.Probert

Hi Deborah, just received my parcel.I would like to say how very pleased I am.It was a speedy delivery, and I am sure the person I bought this present for will be very excited.Once again thank you for a great purchase, and I will look forward to shopping with you again. D.Wilkinson

I have to say what an excellent product.I’ve been looking for a good quality mirror this size for ages.Really pleased with it, and a fast delivery service.Can’t fault it. C.Leonardo

Just received my order today, and I am absolutely thrilled, I couldn’t be more pleased with the items, and the lovely packaging that they come in. I cannot stop looking at them. I will most certainly be looking for more items to purchase from you for gifts. Thank you MRS O C CROCKER

Just wanted to say how pleased I am with my order.Its really beautiful, and I have just put in another order.Very Very happy.Excellent service. D.Lancaster

I ordered a 10x Magnification Perspex Mirror (Maria) from you recently to replace one that I broke.It arrived in perfect condition and was an excellent price as well. This was my second order from you, and I also bought a travelling mirror in a pouch with the same 10x magnification, which I was very pleased with. You have an excellent web site, and I would definitely try you again first if I ever needed another (or replacement) mirror. Thank you for your excellent service. J.HAMMOND

I ordered my Taylor’s item just three days ago.Your expert packaging amused me too, what simple but clever protection. Thank you again, and I shall be placing more orders now that I have found on Famego. Mr C Skyrme

Ordered Thursday,delivered Saturday.Great product,great service.Many Thanks. R.Whiteley

I received my mirror in the post this morning, and I wanted to let you know everything is perfect. Thank you so much for your quick response, and your high level of customer care. E.De Bechade

Great quick delivery.The 10x magnification mirror is perfect, just what i was hoping for, ideal for a 55year old’s poor eyesight. I would highly recommend this product, and the “Travlo” perfume atomiser that I also purchased. I will definately be ordering off you again. C.Barnes

I ordered a gold magnifying mirror x 3.I am delighted with everything. Your staff were helpful & polite, and the service has been excellent. The item was well packed, great delivery, good price, and it was exactly what I wanted. I have been looking for this type of mirror for months. I live in Central London and none of the big shops have mirrors like this, so well done, I shall certainly be contacting you again. MRS B.CROSS

I am delighted to tell you that I have just taken delivery of the beautiful compact & cosmetic bag that I purchased from yourselves, and couldn’t be more delighted with them.The compact is gorgeous and the quality and finish is amazing. The cosmetic bag is a great size and shape, just perfect for what I wanted. I cannot wait to show friends and family and direct them to your website without any hesitation. I look forward to purchasing from you in the future. L.McKeag

Thank you for your very efficient and speedy action. My replacement mirror has arrived. I am very grateful for all your help. S.Richardson

I would also like to thank you for the excellent after sales service and communication I have received. L Arnold

I am over the moon with the mirrors that I have ordered. Thank you so much for your great service. C.Rapley

Your Customer Service is second to none. Very professional and friendly. I just wished all customer services were as good as you. Katerina

My payment error was resolved immediately after receipt of my correspondence. A quick response to my e-mail with updates of resolution was very much appreciated. The mirror arrived next day and is an excellent product. Very happy with the experience of dealing with your company, and would recommend you to others. C Huby

Excellent service & prompt delivery. Thank You J Foster

Both ladies delighted with their presents ref 89541 Italian ruby leather manicure sets. A 5 without doubt. George

Hi Deborah, I just wanted to let you know I am absolutely delighted with my order of the Ruby Manicure Set. The quality,presentation, & packaging of this item is outstanding. I am also very impressed with the speedy delivery. Many thanks for a great on-line shopping experience. J Howie

Dear Deborah, you certainly deserve 5stars ***** The mirror, price and packaging were EXCELLENT and I will purchase from you again and tell my friends. Thank you very much indeed Yours Peter

Hi Deborah, Just wanted to send you feedback as requested. I was really pleased with both purchases of the White LED 10x mag mirror and the 880 purple Patty Cosmetic mirror with true image, 5x and 12x magnification. I loved the White LED Mirror and was really impressed by the brightness of the LED lights. Considering they are small they give an excellent light. Your items are very good quality and at a reasonable price and they would make excellent gifts which I shall bare in mind next time a family member has a Birthday. They arrived in good time and I have no hesitation in giving you a rating of 5. Kind regards Sandra R

Testimonial Hi Deborah Just emailing as requested in your insert to say that I rate your product and service a clear 5. This is the second mirror I have bought from you and have been very impressed with the quality. I have seen many other mirrors not as good quality for twice the price. I am sure I said pretty much the same thing last time! Very many thanks, and if I hear of anybody who wants something similar I shall have no hesitation in pointing them to your Web site. With kind regards and many thanks, Pam Mapes Pam Mapes

Hi Deborah I definitely rate your service as 5! I was given excellent help and advice over the phone when choosing my pedestal mirror. The mirror I chose arrived very promptly and I am delighted with the quality of the product. Kind regards Rosemary Partner

Hi Deborah Just wanted to let you know how pleased I was with the mirror I recently purchased. I am really delighted with it and also its versatility. The price was extremely reasonable compared with others of a similar design, and with the 10x magnification, which specifically required. I would rate my whole experience as a 5 and would definitely shop with you again and also recommend you to friends and family, Many thanks, Kind regards Amanda Allison

Just to say I received my Chatsworth seven piece German leather manicure set and I am delighted with it as I am sure my Granddaughter will be in October when I give it to her for her 21st Birthday. All the quality , the case and beautiful implements are really first class. many thanks . Kind Regards Maggie….Cheshire

5 stars Thank you for the order of our foldable mirror, exactly what we were looking for, very stylish make up / shaving mirror for the bathroom. Excellent quality and quick delivery. We looked everywhere for a large bathroom mirror like this one on the high street without success. Many thanks – we will definitely recommend your website Julie

Dear Deborah, I would like to express my thanks for all the recent help you gave me with regard to the purchase of a manicure set for my daughter’s birthday. You kindly took the time to look at several of them on my behalf and to offer your advice. I opted for the red leather set but upon receipt felt that my daughter would prefer the black item. I spoke with Michelle who was again so very helpful and patient and arranged to send the black set that day, debited to my card, and I arranged to return the red set. I received the black set the next day and am thrilled with it and am certain my daughter will be too when I give it to her later this week. I then received confirmation that you had received the red set safely and that my account had been reimbursed successfully. I have left it a few days and will now check with the Bank that the transaction has gone through. From the beginning to the end your company ensured that the matter proceeded smoothly and for that I cannot thank you enough at all. The service you provide is excellent and I would have no hesitation in recommending you to my family/friends. The quality of the manicure set speaks for itself. Yours sincerely, Ann

I have tried most large stores in my area to buy a 10x magnification mirror without any luck – then all by chance I can across your website. Before going out looking in future I will check with your goodselves to see if you have the product I am looking for. Very many thanks Joyce (Lancashire)

Hello Deborah I rate my experience with your company a definite 5 regarding my mirror purchase from you ref;- 509 15chr. Service and delivery were excellent. It’s a pleasure to do business with such a professional company; sadly becoming a rarity these days. Yvonne Machin Yvonne Machin

Thank you for such excellent service, My mirror ordered from you was received very promptly, however was damaged in transit, and when I needed a replacement mirror, it was immediately despatched from you and very well wrapped to ensure safe delivery. It was a delight to talk to you too. Jane Lanning

I rate this product a 5, I was very impressed with the product, price and delivery. C Edwards

The replacement magnification mirror arrived this morning already – just brilliant service and I am very pleased with my new mirror and thank you again so much for your help in this matter. I can’t recommend Metal Fancy Goods highly enough!! . Gertie

Goods arrived safely and unharmed, very pleased with mirror, thank you. Gwyneth Harding

Delighted with product. Just what I was looking for to take on a trip, thanks. Denise Frost

I just wanted to tell you how pleased I am with my purchase. It is beautiful, many thanks. Anne Jones

I was so thrilled with the help and product, couldn’t have done better.You excelled yourselves. Thank you so much. Juliet Cooper

Many thanks for speedy replacement of mirror which is perfect – very efficient and personal service well worthy of *****. Best regards MargiB

Dear Deborah, I received my order today and am delighted with my purchases ( four mirror compact cases). The quality and workmanship is superb and it’s wonderful to know that your company is a British company. Two of the four mirror compacts are presents for friends and the other two are for me but I could happily keep all of them! With regard to customer feedback, I would rate your service as 5 (excellent). I will certainly purchase your products in the future and would confidently recommend you to my family and friends. Yours sincerely, Margaret

Dear Deborah, I received my order today and am delighted with my purchases ( four mirror compact cases). The quality and workmanship is superb and it’s wonderful to know that your company is a British company. Two of the four mirror compacts are presents for friends and the other two are for me but I could happily keep all of them! With regard to customer feedback, I would rate your service as 5 (excellent). I will certainly purchase your products in the future and would confidently recommend you to my family and friends. Yours sincerely, Margaret

Good morning, I just want to let you know I have received my order this morning ref;- CH154 and it is beautiful. My friend will love the gift as she has just started up her own business so needs a card holder. I will give your service 5/5 and I have already saved your shop in my favourites as there are lovely items to be purchased. Have a lovely day take care Karen Brown

A first class service throughout from ordering my contemporary wall mirror ref;-156 24 chr to delivery….true 5 star on the scale Delighted customer

My 10x mag wall mirror arrived today ref;- 1081 20chr and it is of excellent quality far exceeding the ones I got from my high street which cost more! I did call however as screws were not in the box. Again excellent service as they had fallen out in the warehouse so will be despatched today. Nothing has been too much trouble so thank you. Christine E Cunningham

Hi Deborah I have just received my order of perfume atomiser ref;- 19001 ruby, mirror compact ref;- MC 336 ruby and lipstick holder ref;- LH 711 ruby all with Swarovski elements, what can I say but excellent and a 5 for feedback. I am truly impressed with the items which I have purchased for a friends 50th birthday and I am sure she too will be very pleased. Thanks very much also for the speedy delivery. Regards Judith

I rate the service at 5. Ordered Monday received Wednesday, arrived well packaged , the oval mirror with black flowers was even better than it appeared in the picture. Very pleased with it, would order from you again. Happy Customer

Hi Deborah, just to let you know I have received my order of RED OVAL (flower) COMPACT MIRROR 5X MAGNIFICATION REF MC339 and also LONDON VANITY CASE. and leaving feedback for you. The items arrived quickly and packaged well, your products are very good quality, no tacky items, my compact mirror was beautifully packed in a velvet type drawstring bag and in a patterned cardboard box and an outer drawstring bag, absolutely perfect to send to anyone as a present, the magnifying side of the compact is uniformly even, no magnification in the centre then blurred edges like some mirrors I have seen, it is easy to open having a magnetic closure, the colour and the design are gorgeous, I couldn’t be happier. London vanity case is ideal for all my make up, nice sized product, pretty outer design. I have purchased from you before and would recommend your company as your products are fabulous, and I will be back in the near future to order again. Regards Maggie

Excellent service; excellent item 5 x mag mirror ref 918 green, just as described and just what was required. Would recommend. On a scale of 1 – 5: would give 5. Thank you Roy and Kathryn Bennett

Dear Deborah I am extremely pleased with my purchase of the folding travel mirror, but it was v difficult to find. I tried all high st retailers – Debenhams, Boots, M&S and Harrods etc and none of them had anything like your mirrors 5 – excellent – thanks Deborah King

Many thanks for polite phone call and prompt replacement of damaged goods without any hassle at all will definitely use you again and recommend your service to others. best regards Mr P S Brighton


Dear Deborah, Thank you for the prompt attention to my order number FAMEGO9490 (Black 7 piece Manicure Roll), made on Wednesday 13/11/2013, it arrived at my home on Saturday 16/11/2013. I am delighted with it and I am sure that my daughter, for whom it is to be a Christmas present, will also be thrilled. I am a returning customer and will continue to use your company whenever I require any of your goods as I know you are very helpful and reliable. My rating is 5. Kind regards, Happy Customer

Thanks for the quick delivery, very pleased with the travel mirror ref 241 13 silver. On a scale of 1 – 5 I give you 5. Regards P.Wade

Completely satisfied with item MC 618 – looks classy and impressive. Delivery prompt. Will highly recommend Pat

Hi Deborah Your service certainly deserves a 5! The product is just what we wanted. We have a similar mirror in our current house and are moving to a new house in the near future. I never thought I would find another quality product as the one I purchased over 10 years ago. I am even more surprised to find that this product was cheaper than the one I purchased all that time ago. I will certainly keep my eye on your website! Many thanks for your prompt and efficient service. Very happy customer !

Hi just to say that the service I had from you was 1st class, my order came in next to no time and no problems whatsoever. So thanks, 5 out of 5! Regards Eddie Rule

Deborah, I have purchased two items from FMG (haven’t got the other order no) and would rate the service received as a 5 in both cases. Thanks, Regards, Christine Hopkins

Hi I have just received my order a Swarovski Crystal Ruby mirror compact ( MC340 ruby ) and am delighted with this gift. The colour is beautifull and the item looks far more expensive than the price paid. It is nicely packaged and I know my friend will love it – may have to drop a few hints to people then I may get one Cannot fault this item – great value – thank you wish finding all my christmas gifts was this easy. Anne Anne

Hi Deborah, I would be pleased if you could add my comments to your website as I am sure that it will expose your goods for what they are. Good quality,excellent delivery service and best of all your customer service. Have a lovely day, Linda Campbell

Just recieved the 10x mag mirror I ordered ref;- 1009 20 white and I am very delighted with it.The magnifying on the mirror is excellent and I can now pluck my eyebrows without using my glasses. BRILLIANT. Best Regards Linda Campbell

Its easy to give you excellent feedback. I ordered the extending height 10x magnification mirror ref;- 1056 19chr on Monday and I received it on Tuesday My wife loves it. Its well made and the service I received from your company was great when I spoke to you about the various options and mirrors before I bought this model Thanks Graham Pack

Dear Deborah I am just emailing you as requested to give feedback on the purchase I made recently from Fancy Metal Goods. I bought a 5x magnifying ‘Empire’ mirror which was at £59.95 was least £20 cheaper than any I could find in other stores. It’s fantastic quality (much better than those I have seen for £80 upwards) and (after scratching his head for a good few minutes) our handyman worked out how to fit it! (Maybe some basic fitting instructions might be a good idea, although I appreciate that your customers will be fitting their mirrors to all sorts of different surfaces.) Great product, easy ordering and quick delivery. I give you a 5! Very many thanks! Kind regards, Pam Mapes

Hi – I bought a compact from you ref MC 356 for my daughters 19th birthday. To say she was delighted is an under statement, infact she has bought the matching pink atomiser and is going to buy the same compacts for her girlfriends Xmas presents so they all look equally as gorgeous. Your compact selection is second to none , thank you. Claire H

Just to say I received my Chatsworth seven piece German leather manicure set and I am delighted with it as I am sure my Granddaughter will be in October when I give it to her for her 21st Birthday. All the quality , the case and beautiful implements are really first class. many thanks . Kind Regards Maggie

The mirror “Lara” was great. My wife is in hospital and the one I took in for her became lost. This is a really smashing replacement. Your service was excellent and the packaging was superb that only a woman would have taken that great care with! John Heyland John Heyland

Hi, I would rate you at 5, I had excellent service and would recommend you to all. Your sales person was knowledgeable and courteous and gave me correct information when dealing with my order over the phone.I must say it is great to receive a good service as these days lots of companies do not seem to care about their customers.Well done!! Yours Barbara Klobuch

Thank you for your delivery of 2 15xmag pocket mirror / tweezer mirrors ref 729 9 Just the job Excellent service Thank you On scale of 1 to 5 definitely a ’10’ Diana Doone

Thank you so much for the suction cup 5x magnifying mirror. It is just what I need for doing things the hygienists way after visiting the dentist. Rating : 5 out of 5. Great product, super price and good service. Kind regards Charles Skeet-Smith

Dear Lindsey, I received my order for a mirror compact from you today. I am really pleased with it. It is as described, the packaging is great will definitely make a beautiful 70th birthday gift. Thank you for your quick response and will recommend you company. Kind Regards Ann

I have no hesitation of giving a 5 rating for service and delivery of the item I ordered. Letting me know immediately that the black mirror would not be available for a month (which would be too late for my holiday) but my second choice of purple could be sent and receiving the mirror the following day was exceptional. Thank you very much. Susan

Dear Deborah, Re : 5x Magnification Gold Plated Pedestal Mirror, 578 15 gld I would rate your service as a 5 – no doubt about it. I couldn’t believe it when the mirror arrived this morning: I only ordered it yesterday and p&p was free! The mirror was securely packaged and undamaged. It is a present for a friend and I’m sure she will be delighted with it . The mirror is of good quality and looks just like the picture, very elegant. Great product, great service and all at an unbeatable price. I would certainly use your services again and would have no hesitation in recommending others to do so. I’m very pleased to be supporting such a good British company. Many thanks, Maureen Lindsay. Edinburgh

Hello Deborah, You asked for my rating on your service and it has to be 5, excellent. I believe it arrived the following day but to my works address as asked but I didn’t go into the office until this morning. Thank you for such prompt service. About a couple of years ago I purchased the same 10x mag mirror for myself and am soooo please with the quality of it. When my friend saw it she wanted one the same hence this order. Thanks once again, keep up the high standard. Kind regards Annette harris

Hi Deborah Sorry it has taken me so long to respond but I would like to give my feedback on the mirror I received. It was excellent quality, easy to install, was deleivered well packed and is perfect for the job. Thank you Lorna

Excellent service (5) and product yet again;- ref MC340 7x magnification compact mirror many thanks Sue Sillitto

Dear Ms. Woodyatt, In reply to your request for feedback, I am happy to inform you I am delighted with my online shopping experience with your business. My order arrived safely, as described and well packaged within 36hrs of the order being placed. I can’t say more than that,therefore I must give your company a rating of 5. Excellent. Well done. I have not left feedback on Amazon as yet but you can rest assured I will leave a five star rating when I do. Thank you. Regards, Mr J. N. Smith

Deborah In response to your request for feedback – just to say i was pleased with all aspects of my recent purchase from you – speedy dispatch, good communication, sensible and robust packaging – and a lovely travel mirror too!! I would therefore rate your service with a ‘5’. Many thanks J.C.Shafford

I do not normally bother with feedback as I expect to receive what I pay for, but I felt that this Luxury square extending shaving/makeup mirror ref 396 20chr deserved the effort. The packaging was exceptional, there is no way it could have come to harm in the 3 boxes and bubble-wrap that was used on it Ok its not cheap, but what you get for the money is a beautifully made product that anybody would be proud to mount on their bathroom wall. If you compare it to the cheaper products on offer and I have looked at quite a few over the last three weeks this is the one you would choose, nothing I have seen comes close. I would urge anybody looking for a bathroom mirror of this type to buy one. Very happy customer

Hi there, I am delighted to say that my order for a cosmetic mirror ref;- 880 purple with magnifiers on the reverse arrived very quickly, ordered on Tuesday and received on Thursday – very impressed! The mirror is just what I was looking for (a present for my sister) and it was of a high quality and extremely well packaged. I will certainly return to your website in future. A definite service rating of 5. Many thanks. Madeleine Halladey

Just to say I received my order ‘Chatsworth’ German leather manicure set ref;- 74050 about an hour ago. Excellent service and very pleased with the product. Will definitely use again and recommend. Thank you. Carol Foster Carol Foster

Thank you for the delivery of the above order of a Travel Mirror ref;- 241 13blk I would rate the service as a 5 and the mirror is just what I wanted for the holidays. Thank you Sue Walters

Hi assorted compacts received by return post they as are as you described.and i am so pleased with them as i am sure all our members will be when they receive them at our 60th anniversary Thank you for the excellent service you provided Kind regards Joan McGuiness

Thank you, thank you the 5x mag folding travel mirror ref ‘Pine ‘ or A061 arrived this morning- just what I wanted & in time for my holiday- honestly you’ve made my day and as for a scale of 1 to 5 I would give you 5+++++ Thanks again Sue Fage

Hi Deborah, Re my order for a shaving mirror ‘Empire’ ref 28 19chr. My feedback is 5 – the product is excellent quality and it arrived in super quick time. Many thanks, Sandra Haw

Hello Debbie Received compact mirrors this morning. Very pleased with them and quick delivery. Thanks. Service rating 5. Rebecca

***** (plus if that were possible!) Delighted with my purchase – exactly what I was looking for. Delivery couldn’t have been faster and item very well packaged. Would definitely use again and recommend to friends. Wow, a family run business for over 80 years – not many of you around. Keep on keeping on! Suzanne Barr

Hi Deborah Collected the engraved compact mirrors at the weekend from post office – am very happy with them. Thank you so much for the speedy work I am sure my friends will love them I will keep your company in mind for any future gifts Kind regards Joanna Hughes

Dear Fancy Metal Goods, On a scale of 1 to 5 your service for my order is rated 5 for excellent. I ordered a wall mounted magnifying mirror ref- 708 20 chr or ‘Manhatton’ and it arrived promptly in very good packaging to ensure against breakage. Thank you, Judith Curtis

Hi Deborah, Feedback rating for my new 5x magnification wall mirror ref:- ‘Liberty’ 558 20 ch is excellant, the goods were delivered this morning . Thanks Colin

Hi Deborah, I recently received my order from you for a 5x magnifying travel mirror;- ref A061 smoke. This is the second purchase I have made with your company. Once again, I am pleased with the prompt delivery (within 2 days) and quality of the mirror. Definitely 5 stars. I would not hesitate to recommend you. Many thanks, Sue

Thrilled to bits with the lovely magnifying wall mirror ref ‘New Jersey’ 25 20 chr. I wish to give you a rating of 5 thank you very much Judy French

Hi Deborah I just thought I’d drop you a quick line to say thank you very much for all the help you gave me with regard to the gold pedestal magnifying mirror that I had been searching for. The sample that you suggested (537 19) is now taking pride of place on my dressing table and suits me perfectly. The few marks that you mentioned are hardly visible and I was very impressed with the pristine condition and boxing that it arrived in. Also, it actually came the very next day after it had been despatched – perfect customer service ! I shall certainly be happy to order fom your website again should I require anything else. Kind regards Janet

Hello Thank you for the order. It arrived so quick on Friday. The goods are just what I wanted and of good quality. I shall certainly use you again Grace from Babbacombe!

Dear Deborah, Reference my order for the 5 x magnification shaving / make up mirror (New Jersey) it was received today after placing the order late on the 8th. I am extremely pleased with the service and even more pleased with the mirror as it is just what I have been looking for for ages. thank you again for your prompt service and I rate my feedback as No. 5 excellent. Thank You. Best regards Alan Edwardes Alan Edwardes

Hi Lindsey Just want to say I was most impressed that my mirror arrived the very next day after I ordered it – even though you told me it would probably be a day later!! AND it was exactly what I was looking for! Can’t praise your company enough – it certainly pays to be a small independent organisation as the service level is so much higher! Not only did you respond to my email enquiry quickly, you found exactly what I was looking for and at a good price! I will certainly recommend your company to my family and friends and sincerely hope you can maintain your standards as (without doubt) your business continues to flourish and grow! Very best wishes Brenda

Hi Deborah On a sale of 1 – 5, 5 must be given. The 2 Compact Mirrors (MC 618 black) are exactly what I wanted to give as 65th birthday presents. The packaging – suede effect black pouch, black and white box and black pull string bag flatters the Compact Mirror which is very classy looking. I could not have been more thrilled with my purchase. Next day delivery was also exceptional. Well Done! Thank you – will definitely recommend your company if asked for gift ideas. Patricia

Just received the square shaving mirror from you. I am very pleased with the quality of the mirror and the service I received. Order was received in 2 days and extremely well packed. Many thanks – 5 out of 5. Lee

Hi Deborah I am delighted with my mirror. This is the second purchase I have made with you and I am very happy with it. Kind regards Alison

Although it was a pity I could not purchase the compact of my choice, the personal touch of the phone call to explain and send info of alternatives which sorted the problem in the end, was much appreciated. Delivery followed promptly & is very satisfactory – on a scale of 1 to 5 – certainly 5 Thank you Satisfied customer

Hello Deborah I have received my order of the Heart compact mirror today and it is perfect. I work in a call centre and all the girls here are impressed with the speed and quality. Thank you for the brilliant friendly service. 5/5 Thanks again! Kind regards Charlotte Mullins

I was looking for an atomiser bottle for my partner and came across your site. On selecting one I was unable to pay as there was an error in the system. I called and spoke to Olly who sorted this out very quickly, explained when the goods would be sent and they arrived today. Goods as described, therefore I would rate my experience as a 5. Well done and thank you Donna McCloskey

I rate your service extremely good. My order arrived very quickly, well packed, and just what was wanted. Thank you. Mrs. P Fairrie Mrs P Fairrie

I ordered one of your 10x magnification make up mirrors ref 1092 19chr and received my order very quickly. I did think it was very expensive but it is the perfect height and an extremely good product giving wonderful results for close up or normal viewing. Makes counting my wrinkles so easy !!! Highly recommended and worth every penny. Great service. Thanks , June

Dear Deborah @ Fancy Metal Goods Ltd, I bought a manicure set from you before Christmas and I have only just dug out the feedback form! Just to say that the service I received was impeccable. The item arrived promptly before the Christmas rush and was greatly received by my girlfriend – perfect for travelling around with. On a scale of 1 – 5 I’d rate your service as 5. I’ll definitely look to using your website again in the future. Kind snowy regards Robert Nussey

I am delighted with my purchase of magnifying mirrors from your website. The service and next day delivery was excellent. On a scale of 1 – 5 I would rate your company at 5. Thank you. Marilyn Jones

Dear Deborah Just to let you know that my ordered goods arrived this morning – here in Cornwall in under 24 hours from time of order. What a speedy and efficient service! Thank you very much. I will however be returning the Business Card holder, which I felt does not look as classy as the atomiser and handbag mirror – it was a bit of a long shot anyway. Pity they don’t do that item in the gunmetal finish. Thanks again for your prompt attention to my order. Kind regards Mary Rayment

Received my order “very pleased” with the goods and your fast and spot on service.Thank you, a very satisfied customer. Ron Miller

Hi Deborah Thank you very much for your prompt delivery which was earlier than expected. We are very pleased with the items received compact mirrors MC9 and MC360 and will be placing another order with you shortly….Delighted, definitely worth 5. Thanks again. Brian

Dear Deborah, I have recently received my order which was placed Sunday 9/12/12. I am absolutely delighted with everything (Products and Service). 2 of the mirrors are for myself and the other is christmas present for my sister. The quality of the folding mirror (A061 – Smoke) is superb and the compacts (MC332 – cream) are a bargain as they are half price at present. If anyone wants a quality product at a bargain price for a christmas present, check out these compacts. The only problem you will have is deciding which colour to choose. I would definately recommend FAMEGO and rate their service as 5. I will be making another purchase in the near future. Many thanks and Merry Xmas. Sue

Hello Deborah, On a scale of 1-5 your company is definitely a 10! I ordered ‘Becky’ mirror compact and the matching atomizer, also another enamelled compact as gifts.I ordered and received within 3 days and was absolutely delighted with them all. So much so that I decided to keep the compact for myself and order another matching ‘Becky’ compact and atomizer as another gift. I will certainly order with you again and will recommend anyone to do the same. Thank you very much. Best wishes, Marion O’Donoghue

Compact mirror ref:- MC332 pink just received, fabulous quality, online picture didn’t do it justice as is much better looking, really pleased. Helen

Feedback for your website. Excellent service and product. Butterfly mirror ref 114 26 was delivered on time and well packaged. Thank you FMG. Sandra from Leeds

My rating = 5 Excellent mirror at a great price, packed well and delivered fast.Faultless service David Butler

Just received order today and am absolutely delighted with the matching items i.e mirror compact MC341 pearl and manicure set 3902 pearl and will have no hesitation recommending you to friends Thank you Pat Pearton

Hi Deborah Feedback would be 5. Very good delivery. The packaging is lovely, just right for a present. Very pleased with purchase. Sue

Dear Deborah, Thank you for your prompt and speedy resolution regarding the compact. Your attention to detail and customer service is a credit to your Company. We are very delighted with the outcome and will certainly recommend you to our friends. Ian Edge

Hi Deborah I was going to get back to you before I read the correspondence you put in my order. I will be quite honest I did have problems in ordering the items I needed on the web but after speaking to your good self I was quite happy with how you helped me. I have received my order this morning and I am delighted with the goods, I am very impressed with all you have done in placing the order and me receiving it two days later. I will be using your Company again. On a scale of 1 to 5 I would give you a definite 5. I have ordered a lot of items on line and I must say your Company comes out on top. Thanking you so very much Margaret Chamberlain

Thank you for your prompt replacement of magnifying mirrors when the first delivery that i ordered proved too strong. We would rate your service excellent. Alex Williamson

Thank you very much for your prompt service. It is a lovely mirror compact ref MC804 and it is for a birthday for a friend and the presentation box is just great thank you again Mrs M Foster

Hi Deborah,so pleased with recent purchase(perspex travel mirror 10x mag ref A041 15)ordered another one definitely 5 out 5 Regards. Pete

Easy to order, 10x mag mirror ref 1009 20 white came within 2 days, excellent product and value, will be using fmg again. A big 5. John

Feedback for you. Thank you for my order 10x mag mirror ref- 1009 20 black – exactly what I wanted – great quality – exceptional delivery service -what more could I want. Rating 5! Happy customer

OMG! I cannot believe the service from this company. I ordered a mirror compact yesterday at approx 1.30pm and it was delivered to me at work before 1.00pm today. The mirror is gorgeous and I would have no hesitation in recommending or using Famego again. Fantastic service, I give it 5 for excellent. Thank you Regards Teresa S

Excellent service 5/5. Lovely mirror (x10 travel mirror) just what I have been looking for, and can’t find in the shops. Thanks Happy Customer

Hello Deborah, As requested I am pleased to give a feedback on the recent purchase of 3 magnifying mirrors ref;- 5802 18 black and silver. They were packaged well, arrived quickly in perfect condition and were exactly as needed. On a scale of 1-5 – highest marks!! Thank you. Kind regards Tony Oliver

Dear Deborah, I have today received my order Manicure Set ref – 74050 and I am delighted with the quality and value of the product. Fast delivery and very well packed! I absolutely love the purple leather case. I have always been using German manicure sets but it is hard to find them here in Ireland. Will certainly be ordering from you again and highly recommend to others. Rating 5/5 Many Thanks Kristina / Ireland

Hi, Have just received my order that I placed yesterday for a 5x mag compact mirror MC341R and would like to say that I am extremely pleased with both the service I received and the goods. The gift is from an aunt who is over from France and she loved it. Rating 5. Thank you Laraine

5 out of 5. I am really pleased with this 10x mag mirror ref;- A051 15. It is precisely what I wanted. Up till now, I have carted round my dressing table magnifying (and lit) mirror in order to get my contact lenses in. No more! This travel mirror is lightweight, easily adjusted to the angle I need, a generous size and of good quality. Thank you. Mrs JM Kirkcudbright

Dear Debra, Mirror ref;- 880 just arrived !!! Thrilled.. I can now see my aged face ! Thank you so much, I really appreciate your swift response. Kind regards. Jani

Dear Deborah, Just to let you know that I am giving you a 5 out of 5 feedback rating for your excellent and helpful service. The travel mirror ref;- 539 16 silver is lovely!! Kind Regards, Mrs Ivy Baker

Deborah, PFA feedback on recent purchase. I purchased 20 x Oval Mirror Compacts as table gifts for a forthcoming ladies night dinner. They arrived the very next day by UPS as promised. I was hugely impressed with the price and quality and really pleased with the wrapping/gift boxes which finished off the presents beautifully. I will definitely be back to Fancy Metal Goods in the future and will also give the strongest recommendation to my friends/colleagues. (Not something I usually do) Scale of 1 – 5 for quality, value and service – High 5. Many Thanks Warrant Officer Alex Sharpe MBE Assistant Naval Provost Marshal (Western) Mess President Royal Navy Police Mess Western Region Devonport

5/5 well packed dressing table mirror ref 114 26 black fast delivery hope to deal with again many thanks Sally Bruce

Hi Deborah, Just received the atomizers this morning and would like to say I am absolutely delighted. The service was excellent,thank you so much. Kind Regards Lynda Lloyd

Hi Debbie, I have received my order of 20 compact mirrors and I just wanted to say once again a “BIG thank you” to you & your team for the speedy delivery as always a 5* service – thank you! Kind regards, Corina Lewis

my order for a Famego travel mirror was delivered within 2 working days and it is a product of excellent quality, i would give this product five stars and also the company for their quality service. Happy Customer

I ordered a ‘Mary’ mirror on Sunday 24th June and received it this morning (26th June). I am very happy with the product and on a scale of 1-5 would give you a 5 for the service provided. Many thanks. Helen

Morning, Further to receipt of the above order I would Like to give feedback of 5 for excellent. The item a 10x mag travel mirro ref A061 15 was dispatched immediately and arrived the next day, well ahead of schedule. Well protected with appropriate wrapping and arrived in perfect condition. Very pleased. Thank you very much. R.Dodd

Hi Debbie I received the package today in Sweden and the mirrors ref:- 715 20 chr and 533 25 chr are as fabulous as usual Kind regards Hans

Order feedback The 10x mirror ref A051 15 arrived promptly and it is excellent – scale 5. I am very pleased with your service. Thanks Barbara

Hello Just received 10 x mag Mirror ref:- 1009 20 blk this morning ordered on Wednesday evening (Friday today). Very good service, well packed, speedy delivery, all excellent. Rating = 5 Thank you Jacky Tipney Weymouth

Good afternoon Deborah I have received the 7x mirror, thank you, it is superb, just what I want and need. I have a condition called blepharitis in my eyes and the magnification in the mirror helps me see any little foreign bodies which can be retrieved, helping my eyes to feel “comfortable”. You went out of your way to help and I very much appreciate it. Take care, very kind regards. Happy Customer

Hi Deborah, I ordered the adjustable height 10x mirror for my dressing table. It arrived within 2 days and was well packaged. It’s perfect – just what I wanted, sturdy, good quality and the mirror is a good size. Really impressed. Thanks! JB

Hi Deborah On a scale of 1 – 5, I think service and quality of products are marked as a 5. Very good service, quick delivery (next day) which was free over £15 and items were of good solid quality and exactly as shown on the website. I was so pleased with the first purchase and the packaging that I bought more compact mirrors ref;- MC 805, 714, 331,360 (to name a few) a week later to be given out as presents to friends and family. I saved money on packaging because they were all nicely gift wrapped. Very excellent products and service and I will purchase more in the future. Regards Yvonne Allijohn Satisfied Customer

Wall/Shaving gold plated 5x mag mirror, ordered yesterday, delivered to-day. Excellent service Regards Howard Munton

Dear Deborah Woodyatt, On two occasions we have bought items from Fancy Metal Goods Limited. You have asked for a rating on a semantic differential scale of 1 to 5. I think your Company represents the standards and values for which British businesses were once renowned. 1.Very good product range of high quality. 2. Value for money. 3. Excellent protective packaging. 4. Prompt and efficient response to orders. 5. Good communications with potential customers – website. 6. Interest and concern in customer perception. 7, Outstanding service. On your scale I would rate each of these 5 so your score is not 5 but 35. Very well done. DM in Solihull

Hi Deborah Goods arrived today! Excellent service and a excellent product atomizer 19001. Many thanks 10 out of 10 Regards Geoff

Hi Fancy Metal Goods!!! I bought a 10x magnification Chrome Mirror off you on 19/04/2012 and I am very happy with mirror and exceptionally happy with your service. Delivery people didn’t deliver it on time but your company were so supportive and helpful to me, I couldn’t ask for a better service. I would rate your company on a scale of 1 to 5 as “5” Thanks so much Amanda

Dear Deborah, I would like to say how pleased I am with the square chrome mirror ref:- 198 20ch I recently received. The item was delivered very quickly and was well wrapped to avoid damage. The mirror is very good quality and I will not hesitate to order from you again in the future, or recommend your site to colleagues. On a scale of 1 to 5 I would rate your service as a 5 without any hesitation. Kind regards, M. Heath

During my purchase of 10x mag mirror ref:- 1009 20 I experienced a connection fault when making a payment, I rebooted and tried again and then got a message that the Vendor TxCode has been used before. I then rang your office and spoke to Lisa who quickly confirmed that the first payment had not been taken and then processed my order over the phone. She also said that she would ring me when the order was dispatched which did as promised and delivery was made next day. I must advised you that I was really impressed by Lisa and congratulate you all on your excellent service Thank You, Ken

Hi there I recently ordered some clam mirror compacts ref:- MC53sp for bridesmaid presents, and I just wanted to email and say how beautiful the mirror and packing was. You surpassed my expectations and I can’t wait to give them as a gift. Thank you. On scale of 1 to 5 I would rate you as 5. Kind regards Jo

Hi Debbie Just received my cosmetic/ magnifying mirrors 167/30CH and 530/25CH, only intended to keep one of them, but they are both such lovely mirrors that I cannot decide, so will keep them both. With regards to feedback, definitely a 5. The products are excellent, the service second to none. I shall be recommending you to my friends, mostly ladies of a certain age who require a little/lot help seeing in the mirror. You just cannot buy mirrors of this diameter on the High Street. Not even Amazon who claim to sell everything could help me. Once again thank you so much. Kind Regards Yvonne Ireland

Fab service and fab product 7x mag Swarovski mirror 7808 18 black and silver, could not be happier. 10/10!!! Regards April Stevenson

Good Morning My name is Mrs McCabe; I just wanted to contact you to say how impressed I am with your company. From customer service through ordering and delivery the staff at Fancy Metal Goods are a pleasure to deal with. Your service is reliable and very swift, I have ordered many items from you in the last couple of years, some have been for presents for special friends and without fail the goods have arrived promptly, often sooner than expected, well packaged and I have always been delighted with them. My last purchase a 10x mag mirror ref :- 1009 20 silver arrived on Friday morning and I only placed the order on Thursday morning! Thank you all so much for such excellent service and products; there are many company’s who could learn a lot from your organisations’ work ethic. Please feel free to use my comments on your website as a testimonial. Very best wishes Camille McCabe

Hi Deborah, We were very impressed at the speed at which our order was delivered. The free delivery was a bonus and we are delighted with the extending 7x magnification wall/shaving mirror. Many thanks, Linda & Dave Reid Linda & Dave Reid

Hi my 7x magnification mirror ref 715 15chr arrived today all nicely packed.It was just the right size for my dressing table.I can at least see now when applying my makeup.Your service was great and if I need any more mirrors I know where to come for service and quality.Many thanks. Rosalyn Allin

Hi Deborah, Just to say we received our wall mirror ref:- 25 20 gold this morning, nice & early. Greatly appreciated. Superb service, 5 out of 5. Friendly and efficient staff. Would definitely recommend your company to others. Many thanks and best wishes, Satisfied customer

Hello Deborah Woodyatt, I ordered the balloon pump atomiser ref:- 4501 when some perfume I purchased had a faulty pump. I decided to look for an atomizer rather than make the trip into town to replace the bottle. I am pleased that I did. My Wife is delighted with the item,my only worry is that she will enjoy ‘playing’ with it so much that life could suddenly become very expensive for me. The package arrived in good time and was securely wrapped. I shall certainly be looking at your website again. Best Wishes, David

Feedback ref German Manicure 74530 blk – 5 stars. Your service was superb, thank you very much Mrs J Riddle

Hi Deborah Received the replacement compact mirror ref:- MC 621 oval at 8.30am this morning. Thanks for sorting this out for me. My friend absolutely loved hers last week and I’m sure my other friend will like hers tomorrow. I’ll recommend your website without hesitation. Great service, Thanks Louise Gallagher

Hi Deborah, I have today received my order of 1 x ‘Gracie’ oval silver mirror compact ref:- MC71sp I am really pleased with it and the packaging just makes it extra special. I would not hesitate to rate your service as a 5 and would certainly recommend you to friends and family. Thank you once again Kind regards Wendy Neenan

Hi Deborah, Thanks you for my order of mirror compacts MC 432 blk and MC 432 ivory. I give you 5 star rating for service, delivery and value for money. Joan

I have today received the 2 compact mirrors ref:- MC86 that I ordered and as you have asked for feedback, I would rate your service as a 5. The reason being I am absolutely delighted with my order, they are great value for money and I am very impressed at how soon they arrived and also very pleased with the cases and boxes they came in. They will make excellent presents for my friends. I will certainly be ordering from you again in the future. Thank you very much. Mrs J Freer

Dear Deborah, Thank you so very much for the gold 5x mirror ref: 578 15gld which we received today (Thursday), It is just right and I am very pleased with it. Thank you for your help in finding it as a replacement for the one we sent back. Since the last shop in our town selling your type of merchandise has closed down it is difficult to find this type of thing locally, but now we have found your website we are sure we will be using it again. We will certainly recommend you to our friends as the service you have given is second to none. Actually we rate you 5+ (out of 5)! Thanking you once again for your help. Best wishes, Barbara and Eddie

Deborah Item powder compact ref PC 137(see review below) arrived 15/3 – lovely alternative. For your survey, I rate your service as ‘5’ – excellent. Regards Happy Customer

Deborah Many thanks for your kind words – you too are obviously equally considerate and sensitive judging by your prompt reaction to my order.With such outstanding customer service you deserve to succeed. I look forward to receiving my goods powder compact ref:- PC137sil before Sunday. Thanks for a brilliant service. Regards Happy customer

Dear Deborah I would definitely give you a 5 star rating. The product that I wanted ( travel magnifying mirror A061 15) was in stock and dispatched to me very promptly. I am pleased to support small family run businesses particularly as I was born in Edgbaston and lived in Kings Norton throughout my childhood. Keep up the good work! Best wishes for a successful 2012 Julia

Thank you for my recent order of the ladies manicure set ref:- 1202 beige. I am very pleased with the quality of this as it is a present for my sister in law, also with the prompt delivery and your personal touch, i.e. the accompanying letter. My overall rating is definitely a 5. I shall certainly visit your web site again for present ideas Valerie McFarland

Hi Deborah, Many thanks I received the engraved mirror compacts a couple of days ago. I am so overwhelmed with the quality. They are absolutely gorgeous!!!! Thank you so much. Emma

Hi Debbie, I just wanted to say once again a “massive thank you” to you & your team for sending the mirrors so promptly. 5* service – thank you! Kind regards, Corina

Dear Deborah We got the delivery today and the mirrors are as excellent as your service, that is 5 on your scale. I can tell you that it is not possible to buy mirrors like yours here in Sweden and believe me I have tried We will recommend you to our friends Best regards Hans Lundgren

Dear Famego The mirror is lovely. I am really pleased with it. Thank you for your help and quick response with the return of the first one.I simply misjudged the the height of the first mirror for where I wanted it to stand, otherwise that would also have been perfect. I have used it everyday since it arrived for applying make-up and it is such a good choice. By the way, if it helps I found you on Amazon. Christine Day

My recent order for a 7 x mag make up mirror ref 715 20 ch arrived safely after Ollie had kindly tracked it with UPS and telephoned me. Good service, thanks 5 out of 5! Dave


Hi Deborah many thanks for the swift delivery, the product looks very good top marks 5 plus !! Will be using your company again kind regards K Vickerage

I have ordered a number of items from you so far. Gorgeous gifts of lovely quality. Speedy delivery. Will definitely be ordering more. Thank you. 5 stars from me! Regards Sue Taylor

Hi Deborah Ref: Order FAMEGO7123 – Feed back My order arrived today, excellent service, well packed and the items received 918 smoke and 5 x mag mirror 5803 18 black were exactly as described and illustrated on your web site. I hope to use your company again and I will most certainly recommend your service to friends and family Thank you Kind regards Tony

Many thanks for the mirrors I ordered ref- travel mirror 241 13lilac and 10x magnification mirror compact MC338 lilac. All received safe,sound and very promptly. An excellent service with a definite 5. Your service is very much appreciated I would recommend and use again. A very satisfied customer Mrs Anne Coleman

Hi Deborrah Many thanks for changing the compact mirror, it has just arrived by post and my wife is delighted with it. Great service! best wishes David of York

Hi Deborah Great customer service and I would certainly recommend you to my friends as you have been so very helpful. Kindest regards Sharon

Thank you for responding so quickly to my order for the Solingen leather manicure set ref:- 74530. I was very pleased with the quality of the leather, and the tools, as was my daughter when she received it as one of her Christmas gifts. I rate your service as an excellent 5 and I will certainly be happy to use your company again when the occasion arises. Many thanks. Yours sincerely, Barbara Gell

Hello Deborah I received my order of two enamelled mirror compacts today and wanted to tell you how pleased I am with them. They are utterly exquisite. I ordered them as gifts but I like them so much I have just put in another order for four mirror compacts (the enamelled ones again and the pretty pearlescent ones as well). This time I will definitely keep one for myself! Perfect presents gorgeously packaged. I am so impressed. Thank you. Best wishes, P.S. I rate your service as 5 = excellent – ordered them on the weekend and arrived on Tuesday. Helen Long

Thank you for receipt of my order as above. I would rate your service a solid 5, being excellent. Your website was very clear and concise. The mirror I ordered ref:- 872 purple for my young daughter is exactly as seen, very light and portable and pretty too. Very good value for the money. Delivery very quick and safely packaged. I will certainly be re-visiting your website again. Thank you. Mrs M Vickers Mrs M Vickers

I have just purchased a mirror from ‘famego’. I ordered it on Sunday and it arrived on Tuesday! I was impressed as it was in time for a birthday present I had been late in desciding upon. I was impressed with the quality of the product and the recipient very pleased with it. I would therefore rate the feedback as 5 – excellent. J.Gentry

Hi Deborah I wanted to write and thank you for the replacement mirror you sent me – It was perfect. I received excellent customer service and a very personal approach which is unusual these days as many companies are huge corporations and lose those values. Sarah

I ordered two powder compacts PC 214 and PC 212 for my nieces very late and hoped they would come in time for Christmas, They did and both the girls were delighted with packaging and contents. Many thanks definitely 5 out of 5.. Happy New Year. Claire Rowsell

Hello Debbie, I would like to thank you for the wonderful manicure sets you found for me the managers are over the moon as I am. I am sure all of our clients will really like them and get lots of use out of them. Many thanks Yvonne Francis (activities coordinator)

I am very pleased with the large 10x magnification perspex folding/travel mirror ref :- A051 15. It has a normal mirror on one side and the magnification on the reverse. You can hold it in your hand or fold the handle back to form a stand for your dressing table. The mirror comes in a black velvet travelling pouch. I would recommend this product and give it the rating of 5 (excellent). Delivery was very quick from order. Susanna

Dear Deborah, I would like to say how fantastic we found the customer service from your company. I hope this continues. Have a great Christmas and new year. Kind regards Tracey Proctor

hi deborah on a scale of 1 to 5……………. for service 5 for product 5 for delivery 5 very impressed.will look at your website again and definately be passing onto family and friends thankyou Jackie Woodrow

Dear Oli I received my goods this morning (fantastic delivery!) and just wanted to let you know that I am delighted with both the efficiency and speed of your service and with the quality of the goods – lovely items MC70 silver and MC217 Black in beautiful packaging. Will use you again and certainly recommend to others. Many thanks Kim Cook

Hi Deborah What can I say that hasn’t been said. Beautiful compact mirror MC87 round. Great packaging, excellent 5 star service. Thank you. Lisa McBride

Paul, Bulb received today and inserted, all works AOK. Thank you to yourself and to your Company for this excellent service. I am also willing to pay for the bulb received today – or if not I could put an appropriate amount into a charity this week. I have some charitable giving to do in the next few days. Thanks Brian Brian

Hi there, What fantastic service all round from start to finish. Everything perfect with my 7x mag mirror ref:-740 19ch Thank you so much. Needless to say you score a 6 …excellent. Best wishes, Hi again Deborah, I really did mean all that I said about your very efficient company, the product, the packaging, the speedy delivery, the greatly reduced price from RRP, free delivery and so on. I would most certainly recommend your family run business to anyone. You are most welcome to add my comments to your website. Thank you again – a real pleasure doing business with you. Best wishes, Morrie McPhie

The service from your company is well worth a rating of 5 (being excellent). I ordered a hand mirror ref:- 511 15chr as a gift for my daughter – it arrived within 4 days – the quality is first class and it was well packaged, all in all an excellent service. J. Foster J Foster

Hello FMG/ Deborah, Thank you very much for your service and indeed, I was delighted with your range of products, quick delivery and quality items. On a scale of 1 to 5 with 5 being Excellent, I would definitely rate you 4.5 I had ordered quite a few compact mirrors in my previous order and when the delivery arrived, it was one short of the suede drawstring pouch. I wonder if you can send me one along with the 2nd order I’ve just placed If not, let me know the price and I will purchase it – again, appreciate if you can include it with the current order so I don’t have to incur delivery cost for the drawstring pouch alone. Many thanks, RESPONSE – The missing pouch was for a small travel mirror ref:- 203 8ch which does not normally have a pouch included but FMG have sent a complimentary one to our customer. Pari

hi deborah thanks for speedy delivery of my items:- 10x mag travel mirror ref A061 15, mirror compacts MC432 Ivory and MC338 silver (10x mag). I was impressed with the quality. wish i had found your website earlier. will definitely use again. regards Jane Creasey

Hi Deborah just to say thank you for prompt delivery of high quality manicure set ref:-9817 brn. J Coleman

Hi Deborah – I would just like to thank you very much for your service. I am well impressed with your friendliness & willing to please, prompt delivery (true to your word). The 7x mag mirror ref 7808 18 silver is truly beautiful, I am so so pleased with it. It is very rare nowadays to find a company who give good service. Yours is the exception & need to be Commended. All the best My regards Shirley James

Hi Deborah I would like to thank you for a fast and prompt service regarding my order for a lipstick holder LH711 black. I would recommend you to my friends and relations. With regards Jean Parkinson

Hi Deborah, Sorry for the lateness in sending this, but just wanted to say thanks very much for getting the items posted to me so quickly – I received them by my daughter’s birthday. I appreciate that you made a special effort. The compact mirror ref MC39 cream was perfect as well and we were very pleased with it. Thanks again. Kind regards Louise Louise

Hi! Just to let you know that the 10x mag mirror ref 1009 20 white has arrived, thank you for the speedy delivery! It looks good on my wife’s dressing table. Yours Colin Lomas

Hello, I am emailing to let you know that I was absolutely delighted with the adjustable height mirror ref 128 25gld and give you a score of 5 for excellent. It is exactly what I have been looking for(and had trouble finding) for a long time. It is superb quality and arrived very well packaged and promptly. A very handsome looking mirror it is too! Many thanks to you for the super, prompt service, it has been a pleasure doing business with you and I won’t hesitate to highly recommend you. Kind regards, Julie Curtis

I rate this mirror a MASSIVE 5 The only problem I have is that it shows up too many imperfections. Great for putting on my false eyelashes!!!!! Thank you for saving my life and helping me to look beautiful again. Jackie Critoph

Hi Deborah Received the two compact mirrors this morning. They are really beautiful and I am delighted with them. They will make great Christmas presents. Your prices are excellent – saw the same mirrors on another website for more than twice as much. Thanks also for the very prompt delivery. I would rate your service as 5+ and will certainly come back again. Annette Knight

Hello Deborah, Thank you so much for the beautiful leather Manicure Set 1276 beige which arrived today, so quick and well packaged. A gift for my daughter, its just what I was looking for and am so pleased with it, especially the quality. Am very happy to rate your service & product on scale of 5 – excellent. Happy customer

Hello, I have today received my order and am delighted with the quality and value of all products sent, item numbers:- MC 224 pink,MC 86 & 87, manicure set 1121 blue. So much so, that I have just placed another order to solve more Christmas gifts. The oval mirror compacts MC86 & 87 are beautiful. Regards O Tulloch

Deborah Service rating is 5. Products arrived unbelievably quickly, were well packaged and matched the description. The MC338 mirror is large, but the size is quite clearly given on the description, so I don’t understand why some people have commented negatively about this. For me, I needed a mirror large enough to see clearly, so size is not an issue. The mirror is optically excellent unlike many others I had looked at which had very poor quality mirrors that distorted the image. Very happy with my purchases. When you have the other colours available/in stock across the range, I would like to buy matching items. Jan Harley-Doyle Jan Harley- Doyle

My 7x mag wall mirror ref 708 20ch arrived yesterday and I am so pleased with it, it is exactly what I was looking for, great quality at a reasonable price. I only ordered it on the 5th of October and received it on the 7th. I just wish I had found your web site before. I award you five points and will not hesitate to order from you again. thank you! Rita Poole

Dear Deborah I just wanted to let you know how pleased I am with the compact mirrors you sent me last week. They all arrived on time and are really lovely, just what I need for the charity night. Your service has been first class from the word go, and I really appreciate your advice and subject knowledge which was spot on. The cost of the mirrors is also incredibly resonable, especially for such good quality, and they are definitely great value for money. Thank you, again, for making what seemed such an onerous task a pretty straightforward one. All the ladies will obviously see your logo with their gift, and I will certainly be recommending you to anyone I know! I can’t praise you enough! Thanks again Rose Boyle

Hello Debbie, Many thanks for the very efficient and helpful service whilst buying 2 mirrors from you ref 1035 20 chr (10x mag) and 703 19 chr (7x mag) definitely 5/5. With best wishes, Peter

This morning I received the bathroom / travel mirror ref 125 15 ch I ordered just yesterday! I cannot believe the speed of delivery and am delighted with the quality of the product. I live hundreds of miles away, over the water, in Orkney, so many thanks to you and Royal Mail. Marlene Mainland

I searched every store in Belfast and far beyond to find a large gold coloured pedestal or makeup mirror. Having had no success, I searched the web & to my relief & delight found the site Fancy Metal Goods. There, shining out at me were any number of beautiful mirrors of the kind I was seeking. I placed an order & to my amazement the 3xmag mirror ref: 128 25 gold was with me two days later. It actually exceeded my expectations-I had never seen such a big, shiny, glamourous mirror in my life . I feel like an old time movie star when I’m using it!!!!!!!!!!! Fancy Metal Goods is a site I have no difficulty giving an excellent reference to. Hazel Larmour, Co.Down.

Hello I recently purchased a mirror compact for my wife, MC 89gp. You were in contact with me yesterday about this item and I received it today (13th Sept 2011), WOW what service, so prompt and so, so hassle free. I’m sure my wife will love the item. The packaging itself is lovely. Not only is it in a “velvet” pouch it’s boxed and not just that it’s then in a organza draw string pouch, my SWMBO (She Who Must Be Obeyed) will love the compact. All I can say is thank you … so thank you. 😀

Hi Deborah I recently purchased compact mirrors from you and wanted to let you know that they are absolutely fabulous – they are really lovely and will make perfect gifts for the ladies at our event. I was also impressed with the high level of service provided by the company – nothing was too much trouble and everybody was so helpful on the phone. I would definitely rate you as 5 (excellent) and will recommend you to family and friends. Thank you for your efficient but friendly service and for the excellent level of the goods purchased. Maria

Hi Deborah, Just to let you know that the travel magnifying glass arrived safely today – excellent packaging, by the way, and extremely quick service! I am thrilled with it – definitely give it a scale of 5 – it seems very sturdy and just right for packing safely into my suitcase next week ( off to Northern Mallorca for some much needed R+R). Many thanks Sue Taylor

scale rating: 5 – I particularly appreciate the quality of the screws supplied for fitting with my shaving/wall mirror ref;- 574 20 ch, so often I disregard supplied screws due to their poor quality but this was clearly not the case here. Paul Clayton

Hi, Very impressed score of 5 for quality of product 10 x mag travel mirror ref;- 1035 13ch and excellent service. Bought from you several years ago and was impressed then. Well done, Ruth A Hamilton

Thank you for our 5 x mag wall mirror which was excellent value and delivered, well packed, faster than we expected. 5 star rating well deserved. Beryl

Dear Deborah thank you for your prompt service especially as this lovely makeup mirror ref:- 3307 18 chr is a present for my sister. You give a very efficient sevice and i wish you and your business great success!! Best wishes, Suzanne Morris

Just a note to say that the service I received was exceptional. I am really pleased with the 10x mag mirror ref :-A061 15 and the super quick delivery. On a scale of 1 to 5 it was 5. Thank you. Kind regards. Sue Halsall

Received my bathroom mirror ref:- 120 20 chr today.Excellent, efficient service… 5 star rating ! Satisfied customer

Hi Deborah Have just taken delivery of 2 Travel Mirrors ref:- 241 13 black which I ordered from you on Monday. I can’t thank you enough for your efficiency in dealing with my order and rate your service with a 5 -being excellent. I know where to come in future. After searching various Chemists, Shops and Stores I cannot understand why they aren’t stocking this fabulous travel mirror. Once again, many thanks. Evelyn Robertson

Hi Deborah, that is so kind of you, i really appreciate that, so very rare is good customer service. Thank you so much for your assistance and kind help, i will of course recommend your shop. Regards Rebecca

Hi Debbie The new mirror arrived safely today, thank you very much for your prompt assistance in sorting out my error! In response to your letter requesting feedback, I would definitely score your service a 5 for excellent. Happy customer

Hello Deborah, Just to let you know the Travalo atomiser was received this morning and is working already! Thank you once again for your prompt service. Angela Stinchcombe

Thank you so much for the 5x mag mirror you have made one Senior person very Happy… Anita Boyce

Dear Deborah, I have received the above order and you request feedback. Scale =5 excellent. I only ordered the 10x magnification mirror ref:- 1009 20 blk on Sunday and it is already here, pristine and packaged in superb condition. I have been searching for some time and cannot explain how strange it is I found your site so quickly on Sunday. Well done. Thankyou very much, Corinne Roberts

I would like to rate your service, product (wall mirror 156 24 chr) and competitive price 5 [all excellent ]. Frances Cross

Deborah, I placed an order for a 10x magnification mirror ref:- 1067 19ch on Monday. It arrived promptly this morning ( Wednesday) , very carefully packaged and exactly what I wanted. A real 5* service ! Thank you Barbara

Hi Debbie Thank you so much, excellent customer service. I ordered a 5x magnification mirror ref:- 593 20ch from you earlier this year and found your company great to deal with. Thank you again!! Ritva 🙂 Ritva

Just to let you know that I am very pleased with the 5 x magnification mirror I ordered from you ref:- 592 15 and I would give you a ‘5’ rating for efficiency. Long may it continue! Deanne Rhodes

Dear Deborah Thank you for your excellent service. The 10x mag mirror ref A051 15 arrived today and I am very pleased with it. It is very useful being a hand held and stand up mirror in one. The pouch will make it ideal to travel with also. I searched the internet for a considerable time before purchasing this mirror. My ideal would have been a 10x magnified illuminated mirror, but they only seemed available from the USA with high postage costs. My rating for your service is 5! Many thanks Kind regards Pam Stammers

Hi Just received order no A42918 10x magnification perspex pedestal mirror. Rate 5 for excellent. Thank you and so unusual to get free postage too Janice Strange

I recently bought a 10x magnifying mirror from you ref A429 18. I rate your service a 5 Your service was fast and efficient. many thanks. You can use this testimonial on your web page if you like. Jenny

Hello Deborah, Excellent service – ordered goods mirror compact MC 387 oval & matching memo pad MP 387 on Monday evening delivered Wednesday morning, has tasken me longer to return this scoring than it took you to send the goods. Will recommend to friends. Regards June G

Many thanks Debbie. How refreshing to receive the kind of customer service that seems to be extinct these days. I used to work in retail in the days when we believed that the customer comes first, (and it wasn’t that long ago). I will be recommending you to friends with pleasure. Warm regards Caroline

Hello Deborah, I am delighted with my purchases ref;- 5807 18 lilac & 533 20 chr (both 5x mag mirrors) and very impressed with the delivery time and packaging. I would like to rate my experience with fancy metal goods a 5 – excellent thank you Regards Rita Paterson

Deborah Many thanks for prompt delivery of the manicure set ref:- 1223 brn. It has been a pleasure to deal with you& we mark it as 5. Regards Gordon

Judy said ‘5’, and you even phoned to confirm the order ref:- 5763 atomizer for two wasn’t just a duplication!! Well done. Mike Atkinson

Dear Deborah, The above order arrived safely within two days. The wall mirror ref:- 574 20 chr ‘Queens’ matches the description and I shall recommend you to my friends. Janet Barton

Good afternoon Deborah . Thank you so very much for sending out my purchase, wall mirror ref;- 25 20 gld ‘Maceys’, it arrived to-day , and I am very pleased with it .thank you for a 1st class service . excellent . David Flint

Hi Deborah Just a quick note to thank you for excellent service – rated 5/5!! I was very pleasantly surprised when my order wall mirror ref:- 196 20ch ‘Fifth Avenue’ arrived on Tuesday, after ordering on Sunday evening. I am very pleased with the quality of the mirror – well worth paying that little bit extra for. I would not hesitate to recommend you to family and friends. Well done – keep up the good work. Kind Regards Elizabeth

Very pleassed with my recent purchase of a bathroom mirror ref 25 20 and I give you a 5 for feedback. Thanks Regards Nick Brotherton

Would like to give 5 out of 5 for the delivery of order mirror ref 703 15 gld. My order arrived this morning, very well packaged and I am delighted with the gold plated travel mirror.Too good for the wrinkles !! Thank you and would recommend your company and I will use again .. Regards Allison Dewar Potters Bar

Hello Deborah Woodyatt Sales Director Thank you very much for my order – mirror compacts MC 336 ruby, MC 332 lilac, MC332 pink, MC 331 ruby & MC 28. I am delighted with the products and was very impressed with the quick delivery. Many thanks Delighted from Aberdeen

Hi Deborah, Many thanks for sending the mirror I ordered ref 530 25cg. My wife is very pleased with it and may I say that I was very impressed with the service and advise offered before I purchased the item. A definite 5 and many thanks. Rgards John John Newby

EXCELLENT- 5 (wall/shaving mirror 25 20gld) Kevin

Hi Debbie, Just received my order and I am delighted with my heart shaped, engraved compact mirrors ref mc219sp. Thank you so much for your fantastic service which I rate as 5 plus. I can’t thank you enough and it was lovley to know that at the other end of the computer ordering system there is still the good old fashioned customer service which we all love. I will recomend you highly to my friends etc. Thank you again Iris Iris McKillen

Hi I have just taken deliverey of my husbands new shaving mirror. The quality looks excellent, and I must say I would rate your service as a 5, absolutely marvellous. I would not hesitate to recommend your company. Thank you. M Lacey Mrs M Lacey

Dear Deborah As requested, I am writing to express my satisfaction with the service received from your company. I rate it as 5 (excellent). 1. The product (a 10x magnification mirror) was as described and suited to my purposes. 2. More importantly, it arrived earlier than the ETA given when ordered – was worried it might not arrive until the end of the week. Regards Jo Jo

Hi Deborah, Really pleased with my mirror 578 19 chrome, good quality, looks more expensive than it was and fast delivery, I give you a big 5, many thanks, Lin Linda Perkin

Hi I recently ordered from your site a 10x Magnification mirror ref 1009 20 silver. Just wanna say arrived in perfect condition, well packaged and faster delivery than I expected. So very happy customer here, I won’t hesitate in buying again if something on the site takes my fancy. 5 Rating ! Thank you! Ma We

Dear Deborah, Re-our recent purchase of a chrome extending wall mirror ‘JFK’ ref 199 25 chr, I would like to comment on your service. The item arrived extremely quickly and was well packaged. The mirror itself was exactly what we wanted well made and was easy to put up. On a scale of 1 to 5 I think you deserve a 5 for your high level of service. Thank you. Alison Heal. Alison Heal

Deborah Happy to give you a 5 rating. My wife is delighted with the mirrors 149c & 147c, well packed, delivered in one working day, and no delivery charge. Could not get better than that. Will be happy to recommend you and to buy from you again. Many Thanks to you and your staff. George Jones George Jones

Dear Deborah I recently purchased a ‘Manhattan’ shaving mirror – ref code 708 20chr. Am very pleased with quality of product and service from fmg. Would rate this as a “5” !! thanks mike scott Mike Scott

FOA the attn. Of Deborah Re: feedback This is totally unsolicited – I would rate your customer service at 5 out of 5 I found Oli so helpful and patient yesterday as I was quite worried about the transaction I did the evening before but he re-assured me all was well. Long may you prosper and continue with your excellent business. Regards Angela Stinchcombe Little Corner Bed & Breakfast Angela Stinchcombe

Dear Deborah, We have just taken delivery of your wall mirror ‘Liberty’ and would rate the product/ delivery/instruction and service as excellent (5) Best regards Paul Paul Matthews

I am sending you this email to let you know that I was very impressed with the level of service provided by your company. The goods received, PC 214 (zebra powder compact ) & Atomizer 18055p were of excellent quality and I was very impressed with how quickly I received my order. I will definatley shop at your site again. Many Thanks Tracy Kennedy

Thank you for a superb service. I received your item by return of mail, plus the item far exceeds my expectations. I am certainly able to commend you on a scale of 5 for your high level of service. I certainly will have no hesitation in reccomending your Company to friends and family. Once again as we say in Wales, “Diolch yn Fawr” (Huge thanks). David Morgan

Hi I have today received my order for Swarovski manicure set 3902 in gunmetal. I am very impressed with the service considering the bank holidays. Exceptional service, well done. Kind regards J Millar J Millar

Hi,Very pleased with what I bought PC214 (zebra powder compact) and with the web site, last but not least the service no nonsense you do what it says on the tin thanks F Mitchell F Mitchell

we ordered a Chrome pedestal mirror on Tuesday at about 5pm, it arrived on Thursday morning at 11pm, excellent service (5) and we are well pleased with the mirror, just what we wanted. Thank you Mrs Cracknell

The mirror I ordered yesterday afternoon arrived first thing this morning! It is an excellent product, both in design, finish and mirror quality. Definitely a score of 5/5 for your excellent service and for the high standard of the goods. Many thanks. Peter Looker

Thank you for the beautiful mirror which arrived today. It was extremely well packed and I have found all points of your service, from start to finish, extremely good. You were easy to find on Google when I searched for a shaving mirror. I wanted something stylish and found your site. Ordering was easy, even though I have never ordered from you before, and the mirror arrived today extremely well packaged. The mirror itself is very stylish, and just what I wanted. Ali

Just a quick note on the items I ordered, The quality of the items I ordered and the website design deserve a fantastic 5 rating. I would also like to say that the delivery packaging and time it took to receive may order was very good as well. Jason

Efficient and incredibly prompt with the added benefit of no delivery charge which makes a pleasant change. J Clayton

Received the order the next day. Although this wasn’t the most expensive product on your site, it was still well packaged and protected. A big thank you from me. Wayne Hubbard

Thank you very much for your excellent service, we were very satisfied with the atomizer Peter & Cecilia

Thank you for the mirror purchased last week. It is just what I needed and was delivered quickly. Cyril Morris

I received the above order today and am extremely pleased with it. The service received was excellent. Thank you very much. I will certainly recommend your Company to my friends. Barbara Milnes

I am highly delighted with the mirror I received. It is very good quality, excactly what I hoped for and delivered in superfast time. Well packaged, easy to install. This website will be top of my list. Excellent service Doris Slingsby

Just wanted to let you know I received my package and I just love the mirror. Thank you again so much for all your help Gary Porter

Product – excellent quality. Packaging – excellent. Speed of delivery – excellent. Thank you Peter Ward

The service from both the gentleman in the warehouse (when I rang out of office hours) and the lady who took my phone order was excellent. I’ve received the perfume atomiser within 2 days of placing the order, and I’m very pleased with the quality. Julie Ryans

Thank you very much. The item arrived the very next day. Excellent product, powder compact, neatly packaged.Very happy customer. Janice Throssell

Ordered Sunday evening, delivered on Wednesday. The manicure set is just what I wanted as a stocking-filler for my partner. Great quality. Good price. Well packaged. Quickly delivered. I can’t think how your service could be better. Gary Hooper

I just wanted to say many thanks for the excellent service which I received from FMG. The two compact mirrors are beautiful and the packaging and presentation adds to the appeal of the product. They are very classy looking and certainly represented excellent value for money. Barbara McNarry

Hi, Thank you – excellent service and very good product. Thank you John Gigg

Thank you very much for your note enclosed with my purchase. EXCELLENT .I purchased the Perspex travel super strong mirror 10x magnification. I am over the moon, how fabulous this product is, exceeded my expectations. Easy to order, arrived super quick and the description matched the product I received. Thank you so much and I will order from Fancy Metal Goods again. Bell Giles-Smith

I give you a 5 for service and product. It’s exactly what I wanted. Kim Benson

The compact that I ordered on November 28th was posted on the 29th. It arrived today December 4th. we have not had any postal deliveries since for 3 days due to the weather. So I am sure the compact would have been here sooner. The compact is excellent and the packaging is such an extra tasteful bonus.Thank you. Pat Barnett

Just had to e-mail to say how delighted I am with my order. The 2 handbag mirrors are beautifully presented, my teenage grand-daughters will be highly delighted to find them amongst their Christmas gifts, I very nearly ordered them elsewhere but they didn’t come in a box or any gift wrap,I’m just delighted to have found you on line. The cosmetic bag is also lovely & looks great being boxed. Bette Ewan

recently purchased a shaving mirror from you and I am delighted with the product. It is better than I expected, very well packed and met all the criteria I had for this product. It was important that you had a telephone number so I could satisfy myself that the mirror I bought was the best option. Patrick Gardner

I’ve just received an order I placed very recently with FMG via the internet for a chrome shaving set and stand. I’d originally ordered a slightly different item but, the same day as I ordered it, I received a phone call saying that this item was out of stock and wouldn’t be replenished. I was then offered a more expensive item at exactly the same price. I looked it up on your website whilst on the telephone and it was very similar so I was happy to accept this as an alternative. I have just opened it now and it’s really lovely – well made, with a classic yet stylish look. I have a feeling my husband will be delighted with it this Christmas! Very many thanks for an exceptional service. Ria Butterworth

I found the delivery time and the well packaged order very impressive, and once i managed to open the packaging, i found an array of gems of which i could not fault in any way. The quality of the products are second to none and could not believe what i got for my money. (sale prices). The quality of the products of which completely took me by surprise was superb. From the detail to the fine stitching to the finest quality of leather. I will often keep an eye open on your web site to see what other offers you have. I will certainly recommend you company to my family and friends. Maximilion Von Clarke

I am delighted at the excellent quality and service. From placing the order to delivery was less than 21 hours Thankyou J H Marsden

Swift & efficient service – and a competitive price for an item (gold coloured wall mounted shaving mirror) that was proving difficult to source from local shops or building suppliers. Graham Sturgess

I want to thank fmg sales for sending so promptly the 7x magnification shaving mirror I ordered. It arrived safely and was very well packed. I have only taken it out of the box to view it as I have asked my partner to give it to me for a Christmas present! However, it looks exactly want I wanted. Norma Hiskey

The product and service was excellent. I will recommend you.I think having a family run businesses like yours is a great thing to still have around and people really appreciate that personal touch. Alison Williams

I recently received a 10x travel mirror from you. The product and service was excellent. I will recommend you.Thank you very much. Alison Williams

want to thank fmg sales for sending so promptly the 7x magnification shaving mirror I ordered. It arrived safely and was very well packed. I have only taken it out of the box to view it as I have asked my partner to give it to me for a Christmas present! However, it looks exactly want I wanted. Norma Hiskey

Many thanks for such a prompt service of the powder compact, ordered by my wife. She is very pleased with it. Peter Dover

I was delighted with your prompt action. Also on our urgent request for further goods they arrived within 2 days. I would certainly recommend your company. Thank you once again Anne Norfolk

The service you provided – from Customer help and advice to Delivery was more than “Excellent” and I am truly delighted with my purchases. Avril Hart

I ordered a compact mirror (MC Heart) and was very nicely surprised to find it had arrived today. Even better, though, was the compact mirror itself -it looks absolutely gorgeous, and I love all of the different layers: the protective velvety case, the lovely little presentation bag, and the classy presentation box, even the cardboard sleeve and the little bag, as they will all add to the suspense and fun when my sister comes to open up her gift. Thank you so much — it was above and beyond what I was expecting (I’m sure items from other sellers don’t look as well thought out and professionally presented as this, even when people actually ask for it to be gift-wrapped!) and I was just so pleased. I’m sure my sister will love it, too. Caroline Salmon

Thank you for my mirror which arrived in record time and is just fine.I would rate your service excellent. Sue Woodall

many thanks for your prompt delivery of mirror and gents shaving set – arrived well packed so no breakages and I am very pleased with the products which will be a lovely addition in our new bathroom Christine Allison

just wanted to let you know I received my packages and just love the compacts! It truly has been a pleasure. Thank you again so much for all of your help! Debra Gee

A 5 star service that would be difficult to surpass. The item was heavily researched and found to be cheaper than elsewhere and the ordering process both fast and couteous, with delivery and subsequent convenient arrival date explored without any prompting. Many thanks Helen

I just wanted the say thank you for the excellent service received from your company. The delivery was prompt and well packaged and the products I ordered are fantastic.Many thanks Lisa Abbott

It was at home waiting for me – I am really pleased with it – so thank you for that! Great service, I will certainly use you again. Gillian Williams

Very positive. The goods were despatched promptly and arrived as described in excellent condition. Highly recommended. Geoffrey Hughes

Very good – cheapest price I’d found online, fast delivery, well packaged Mrs Nicola Lukey

very good. The goods were delivered on time and were of great quality. Would use them again. J M Appleby

Good quality goods and despatched quickly. Very good value for money Miss Susanne Martin

Good quality goods and despatched quickly. Very good value for money Mr M F Gill

very prompt delivery and most pleased with the good qualityproduct that I purchased. Mrs S L Bloomer

Item just as described, very fast delivery and well packaged. Good value. Robert Castle

Famego very kindly arranged for the item to be delivered to me on a Friday. The item arrived in perfect condition and earned me plenty of Brownie points with my wife. Many thanks! Mr Robert Pym


very good – would recommend them to friends and family Mrs V Law

Shipped when it was promised. No fuss no delay. Thank you. Will definately recommend you and use you again. Miss Jayne orrock

Item just as described, very fast delivery and well packaged. Good value. Mandy Bowden

Just a few lines to thanks you and Steve for the Brilliant service i have just received from your Company.Steve in your warehouse was extremely helpful and phoned me back as promised. The wall mirror arrived on Friday ,just one day after completing the purchase. Just retired myself after 35 years as a Sales Manager,so its great to see Brilliant service!!!!!! still lives on. Good luck for the future,i have no doubt with this kind of service you will prosper. Once again many thanks. PS. THE PRODUCT IS OF FINE QUALITY,WELL PLEASED… John Bell

My mirror order arrived Friday morning at 7.45am. Am very pleased with it and cannot fault your prompt service and would recommend your company to anyone. Ann Lloyd

Just a very quick thanks for sending me the two little screws for our famego mirror – all nice and secure now! Lovely to receive such kind service. Best regards Ebeth Murdoch

I just wanted to thank you for your efficiency. The compact arrived last Friday and I was very pleased with it, as was my mother-in-law. It is refreshing to receive such great personal service. I wish you well for the future and hope your business goes from strength to strength. Many many thanks. Ann Park

Thank you for your very efficient response to my order. The atomiser arrived early this morning – brilliant. Mrs E Cumner

Just received the goods i ordered and would like to say thankyou for getting them to me so quick. I would also like to express my delight at the quality and presentation of the compacts. (and for the free gift) Once again thank you and i certainly will be purchasing from you again in the future. Marilyn Helmich

I’d just like to say thank you for the great service I’ve received from you!I placed my order, paid for it and it was delivered all within the space of a week or so and my parcel arrived today, very well packaged and exactly what I wanted. My fiancé will be so pleased with his gift on Christmas day. In all honesty I’m always a little nervous when ordering online and especially with a company I hadn’t heard of before but I would certainly recommend your company to friends and family. It’s not often nowadays that such a good service is received and it’s service like yours that has renewed my faith in internet shopping! Sarah Willcock

Thankyou very much for my order which I received today. Firstly I can’t believe how quick it came, brill. I had ordered 7 compact mirrors for female family for Christmas. All 7 were lovely, good quality, in their own gift boxes with the little gift bags, not to mention the 2 free cosmetic bags. The prices are really affordable and free postage means that the Christmas present budget goes that bit further. I am really delighted with my mirrors and I know they will go down well with everyone receiving one. I have already recommended you to my work mates and will definitely recommend you to others. Liz Eagles

Really fast delivery. The goods were of outstanding quality, really really impressed with the items. Good communication from the seller. Overall top-rated transaction. A Spedding

Bought from Fancy Metal Goods previously with excellent service. Now that they are on line with Google it is the same excellent service but much easier. Mrs P W Webster

Just a quick email to say I was really pleased with the compact mirror I recieved from your company yesterday. Its a great item for the price and the smart packaging is going to make it a really nice gift. Im now going to look again for christmas presents! Josie Browning

Did what it said on the tin! Goods arrived in good time and in good condition. Ivan Lawrence

Many thanks for a superb service and goods. It is a pleasure dealing with you, from my conversation in the out-of-hours with the man in the warehouse to your sending this off first class. I am delighted with the mirror. I shall certainly be looking on your website to see what else I ‘need’! Jennie Dixon

Just thought I would write and express my thanks. I received the compact I ordered, very quickly, in a lovely well presented box with trimmings and no postage to pay, and this made me feel satisfied with your attention to this order and the effeciency of your Company. WELL DONE Val Morgan

I have just opened my order from you, it is really beautiful. I will be ordering some more in November as Xmas pressies for my work collegues as I think they will love them. I thank you for the efficient delivery. Lesley Bennett

Thank you for my order, received today. I have been searching for a Lily of the Valley Room Spray for sometime so am delighted and it was promptly despatched and nicely packaged. I am always pleased to find a web-site where the cost of the goods includes p&p – in my opinion this is a really good selling point. I hope to do business with you again. Mrs Rosie Wilcox

I must congratulate you on the brilliant packaging and extras, even a gift bag! Absolutely thrilled! Now thinking ahead to Christmas and intend to order other items. Once again many thanks, highly recommended.Friendly and prompt communication Anne Daw

Excellent service and a superb product thank you Mr Bernard kerrison

very, very pleased with my mirror is looks lovely along side my new bathroom suite, would definitely recommend. Christine Tait

Would just like to say that the compact I ordered arrived this morning, it is beautiful and the packaging is lovely. I am very impressed with the service you have given me, delivery was very quick and I will definitely be using your site again. Once again thank you very much Helen Evans

Excellent – product of good quality and promptly delivered. Also it was a product which is difficult to find in the shops (a lightweight mirror with high magnifying power). Mrs Vivian Downing

I was very pleased with the mirror I had ordered and would definately use them again. Mrs C L Gordon

I would also like to thank you for your excellent service. I have been so very pleased with the way I have been treated from placing my order which I received promptly to you answering my email and sending out the pouches which I did not expect. Gill Saxton

Excellent – easy to order for an internet novice. Goods received within 2 days Mrs Margaret Hogg

Excellent and efficient. Delighted with goods and packaging made a small gift look a bit grander! Ms Lynn McMurdo

I had no direct communication with the seller. All communication was online. The service was speedy,efficient and easy to access. The goods were packaged well in beautiful lace pouches and gift boxed. Their prices compare very favourably with others online. Ms Patricia Stoll

They were fantastic, the product is as described, service and delivery were fast. Brilliant E A French

I haven’t any comments to improve your service at the moment I just wanted to take this opportunity to say thanks for the prompt despatch of my purchase. I am very pleased with it, I would go as far as to say it exceeded my expectations. I would definitely visit your site again if I need a similar gift. Richard Axten

I received my order from you today. A beautiful compact, beautifully packed. I am so pleased with it, and you have delivered it in record time. I will most certainly visit your website again. Thank you so much. Carole Smart

very caring and eager to ensure my purchase was suitable. excellent communication,spoke to the director postage ks shankland

Just a quick line, to say thank you for getting my order to me so quickly. The two mirror compacts are gifts for wedding attendants at my up and coming nuptuals. They are fantastic, just as described and good value for money. I will be using your site again Elaine French

Just to say thanks for the first class service in sending my order very quickly and for it being well packaged! Hope to deal with you again sometim Jacqui Halls

Very good. It came quickly and in good condition. George Gordon

The transaction was very smooth and quick Mrs A J Bailey

Really lovely item and excellent value. Very well packaged. Will definitely be buying again. L. Sunley

Very professional service, I’d definitely shop here again. I’m happy to recommend. Mr John Morgan

Excellent very prompt delivery Paul Kearney

On-Line trading as it should be. Goods exactly as described, well packed and super quick delivery. Highly recommended. Mrs W A Hegarty Mrs W A Hegarty

I was very pleased with my purchase first class service. Mrs P M Highmore

First class site, well informed on all the goods, so easy to use, a pleasure to do business with, will use again. Very fast delivery, couldn’t have been more helpful. Mrs Elaine Faulkner

Good product, delivered promptly. Mrs J Strong

A lovely item, good delivery time .extremely well wrapped parcel. Moira Wray

fast post well packaged and a lovely mirror. K Livingstone

Speedy delivery. Mr M Arnold

Just a quick note to say the item arrived yesterday. Thank you very much for the super quick delivery. I am sure my mum will love the present and I would definitely use your company again. Julie Burke

Brilliant, the goods came within 2 days, very pleased with the service provided. Will definitely use again. Miss A M Moore

I just had to send you this email to tell you how pleased I am with the compact mirror I have just had delivered from your company. I have bought this for my best friend who is getting married in a couple of months time and she is going to love it. I was very impressed with the price and the fact that it was free delivery was excellent also. I will definately be using your company again. Alison

Really quick response. Well packaged. Item was just what I wanted C L Jones

My mirror order number above arrived Friday morning at 7.45am. Am very pleased with it and cannot fault your prompt service and would recommend your company to anyone. Mrs A.M. Lloyd

Really good – items arrived very quickly Mrs J Radley

The products were of a very good standard. I hope, next time, to deal direct with Fancy Metal Goods. I will certainly be looking at there products next time I need to buy gifts for friends and family. Mr G S Whitely

The service I received from Fancy Metal Goods was excellent and Debbie was first rate for customer service. I would definitely use them again, in fact I already have. Prices are very good and the packaging for delicate object is good. Miss Paula Hutty

1st class, pleasure to do business with Mr Alex Chapman

Thank you very much for your efficient service. The mirror I ordered yesterday arrived this morning. It is exactly what I wanted. It is rare these days to find anyone who cares about customer service, so you should be proud of yourself.” Diane Allen

Excellent. The goods I bought arrived very quickly, and the gift packaging that was included was an added bonus. I was extremely impressed with the overall experience and would definitely purchase from this store again. Miss M Clift

The item I purchased arrived in two days and the added touches with the packaging was great. The item came in an organza bag, then in a nice black and silver box, and it also had a small black gift bag in the packaging for the box to go in if you wanted. The item was good quality and the service great Mrs Deborah Lamb

was a bit worried as not having seen the compact and it was a christmas present for my daughter,but i needn’t have worried as it was just as good as i had hoped and the delivery service so near christmas was excellent. J A Dumbill

Very, very good service. I would recommend to any buyer. Colin Jenkins

great transaction from start to finish with quick delivery well packaged would definately use again and highly recommend!!!!!!!!!! thankyou C M Dyke

Excellent service, i would highly recommend this seller. Mr Philip White

when the goods arrived I was pleased with the way they had their own cases, bags etc and the actual bag shaped compact with crystals was even better than it looks on the internet Mrs L J Hopkins

Seller kept in contact regarding despatch date etc. so very helpful and efficient. Mrs Glenda M Buckenham

good price, nice presentation, fast delivery Miss D Daniells

Excellent quality compact mirrors, beautifully presented. On time delivery. Mrs I Hudson

Excellent service. Product was good quality and exactly what we wanted. Would definitely use again !! Mrs L Manson

Perfect! Chris Webster

I received my goods in under a week of ordering them, which I though was good. I then found the extra special touch, the muslin flower bag and gift bag was simply amazing – I know that I wouldn’t receive this service in any high street store. S Simpson

I was informed at all stages of my transaction by email, my goods were shipped efficiently and were exactly what I expected to receive and when. Can’t do better than that really. Mr A B Brand

Excellent choice of products, quick and efficient transaction. Would recommend W J Lawson

A very good company to deal with, goods as described and shipped very quickly. I would buy from them again Julia Hammond

easy web-site, nicely packaged products, prompt delivery. Mrs V P Tregear

Delivery and quality of product was excellent, I would use Fancy Metal Goods again and recommend them to anyone. Mark Austwick

Very clear site and good service.Product very good quality. Thank you. Mrs M Pateman

Fantastic-prompt service and good quality – I can definitely recommend Sue Brooklyn

Good and efficient Mrs Edwina Humby

Excellent in every way. Great communications and customer service, quality goods, well packed and promptly delivered. Ms Linda Estrea-King

Excellent to deal with and the price was the best….many thanks! Patrick Barkey

Excellent. They had a product no one else had, it was just what we wanted, it was a reasonable price and it came the next day. We would use them again. Mr Philip Gilbert

Just a big thank you for my lovely mirror and the quick, efficient service. Went with you because of the free delivery and will do so again! Julia Lawrence

Absolutely nothing bad to say about fancy metal goods, excellent service, beautiful products. Lesley Nottage

The goods arrived in good order and the website pictures and description matched the actual item. The mirrors, 10x travel & 10x compact, are good quality and because the travel mirror comes with a pouch Mrs Maxine Barwick

Thank you very much for the mirror, which I received this morning. I am highly delighted with the product, and it looks beautiful in my new bathroom. As I only ordered it yesterday, and received it today, I therefore rate your service 5 (excellent). I would definatley purchase from yourselves again. 18/06/2015

Hello, Deborah, You asked for feedback on a recent purchase. I’d like to say that the mirror I purchased is exactly what I wanted and your service was excellent. 5. Kind Regards, Pauline Stokes

Dear Deborah thank you for your prompt service especially as this lovely makeup mirror ref:- 3307 18chr is a present for my sister. You give a very efficient sevice and i wish you and your business great success!! Best wishes, Suzanne Morris